radRotator does not load in IE10 or comptability mode

4 posts, 0 answers
  1. Maor
    Maor avatar
    50 posts
    Member since:
    Dec 2012

    Posted 11 Apr 2013 Link to this post

    hi guys
    i have recently found that my radRotator element, which i use it to show news updates on my site, dont work at all on IE browsers with compatibility mode. also dont work in IE10 in any mode... 
    any ideas why.
    i use radRotator  on my master page and this is the decleration:
     <telerik:RadRotator CssClass="Newslink" runat="server" ID="radRotator" RotatorType="AutomaticAdvance"
                            ScrollDirection="Up" Width="100%" Height="190px" BorderWidth="0.5" BorderStyle="Groove"
                            ScrollDuration="500" FrameDuration="2000">
                            <ItemTemplate>
                                <div class="NewsItem">
                                    <asp:HyperLink runat="server" ID="hlNews" Text='<%# Eval("NewsTitle") %>' NavigateUrl='<%# "/Yoshra/Forms/NewsExpansion.aspx?NewsID=" & Eval("NewsId") %>'></asp:HyperLink>
                                    <br />
                                    <span class="Newslink">
                                        <%# ShowDateWithWeekDay(Eval("NewsDate"))%></span>
                                </div>
                            </ItemTemplate>
                        </telerik:RadRotator>
    where "ShowDateWithWeekDay" is method that run on server side
     regards
    maor
  2. Slav
    Admin
    Slav avatar
    1355 posts

    Posted 15 Apr 2013 Link to this post

    Hi Maor,

    Please check the help article How to configure RadRotator. You need to set the properties ItemWidth and ItemHeight according to the suggestions in the article.

    Also, setting the size of the rotator in percentage is not supported. If you want to resize the rotator with the browser window, you can utilize the approach, described in this Knowledge Base article.

    Greetings,
    Slav
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Maor
    Maor avatar
    50 posts
    Member since:
    Dec 2012

    Posted 02 May 2013 Link to this post

    hi again
    after following the steps of how to configure RadRotator, it still dont show nothing in IE10.
    any other suggestions?
    regards
    maor
  5. Slav
    Admin
    Slav avatar
    1355 posts

    Posted 07 May 2013 Link to this post

    Hello Maor,

    You can check if there are JavaScript errors on the page that could break the RadRotator as much of its functionality is executed on the client. Another possible cause for such a problem are global CSS styles that are affecting the rotator, for example changing the size of its HTML elements, thus getting in the way of the scrolling. If there are such styles on your page, remove them and check if the problem persists.

    If you are still having difficulties, please send a simple, fully runnable project that isolates the issue so that I can inspect your scenario locally and suggest a more to the point answer.

    Regards,
    Slav
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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