[RadRotator - Load On Demand] The items are not show at client despite the Service returns correctly!

3 posts, 1 answers
  1. Dan Cao
    Dan Cao avatar
    9 posts
    Member since:
    Dec 2012

    Posted 01 Oct 2013 Link to this post


    I have tried the Load On Demand for RadRotator and seem like everything works fine 
        + Client has sent the request back to server
        + Server responses and send back the list "RadRotatorItemData" to Client 
    However, the RadRotator can not show the items.

    I have checked the jSon data and the server returns this type: "RadRotatorItemData:#Telerik.Web.UI" instead of "Telerik.Web.UI.RadRotatorItemData"

    So, I don't know why the webservice returns that type, anything wrong? 

     Any help will be appriciated, thanks

    P/S: please see attached file for the data response from Web Service
  2. Answer
    Slav avatar
    1351 posts

    Posted 03 Oct 2013 Link to this post

    Hello Dan,

    Please ensure that you are using a web service and not a WCF service when databinding the RadRotator. I would also recommend checking the information from this help article in order to successfully enable the load on demand feature of the rotator.

    If the problem persists after checking the information above, please prepare a simple, fully runnable project that isolates the issue and send it for further inspection.

    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  3. DevCraft R3 2016 release webinar banner
  4. Dan Cao
    Dan Cao avatar
    9 posts
    Member since:
    Dec 2012

    Posted 04 Oct 2013 Link to this post

    Dear Slav,

    Thanks for reply. Actually, I have used the WCF Service in project so it may be a root cause of that issue.

    I have changed the approach to fix that issue, I still use the WCF service and play around with the Client API of RadRotator and I'm OK with hte issue now

    Thank you
Back to Top