RadRibbonBar first load issue

4 posts, 0 answers
  1. Martin Stofko
    Martin Stofko avatar
    2 posts
    Member since:
    May 2009

    Posted 31 Aug 2011 Link to this post

    Hi, 

    I have an issue with a RadRibbonBar control.  This issue is not happening in IE9, but it is happening in all of my other browsers (Firefox, Chrome, Safari).

    When I first load my page that has the ribbon bar on it, the buttons on my ribbon bar don't load correctly.  In Firefox they show up, however they don't use the image URLs I specified and the image sizes I specified.  Upon hitting refresh, the ribbon bar loads correctly.

    Check out the two attached images to see the issue.  These were captured from Firefox.

    Thanks!
  2. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 31 Aug 2011 Link to this post

    Hi Martin,

    Can you please provide more details on how to replicate the issue? For example the markup of the RadRibbonBar or if you open a support ticket with the reproduced issue will be very helpful to us so we can inspect it locally and come back to you with asuitable solution.

    Best wishes,
    Kate
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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  4. Martin Stofko
    Martin Stofko avatar
    2 posts
    Member since:
    May 2009

    Posted 31 Aug 2011 Link to this post

    Hi Kate,

    I believe I might have tracked down my issue.  It might have something to do with me trying to change the visibility of the rad ribbon bar in the page_init.  If I can't figure out a solution I'll follow your instructions and open a ticket.

    Thank you,

    Martin
  5. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 07 Sep 2011 Link to this post

    Hi Martin,

    We will be happy to help you if you encounter any difficulties. Please do not hesitate to contact us should you need any assistance.

    Greetings,
    Kate
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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