RadProgressArea not closing on Cancel Button clicked

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3 posts, 0 answers
  1. Michael
    Michael avatar
    2 posts
    Member since:
    Aug 2012

    Posted 10 Sep 2012 Link to this post

    Hi there, i have an issue with the RadProgressArea when used in conjunction with the RadUploader.

    When uploading a large file, if the Cancel button is pressed, the file corredctly stops uploading, however the ProgressArea and uploader window remain on the screen.

    ideally i would like for the progress area to be hidden if the Cancel button is clicked during the upload.

    Any advice on how to achieve this would be gratefully received.

    My thanks in advance.
  2. Michael
    Michael avatar
    2 posts
    Member since:
    Aug 2012

    Posted 18 Sep 2012 Link to this post

    Bump for a response please.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 19 Sep 2012 Link to this post

    Hello Michael,

    Can you please clarify how you test your case? Do you use Visual studio only or you test it after deploying on the server? In case you observe the issue when testing it in VS (under Cassini), I would recommend that you implement your test after you deploy it on the server. Please take a look at the following help article where you can find some more information on the known limitations with the progress area - RadProgressArea Known Limitations. In general you should not encounter such issues related to the progress area when you try to cancel uploading a file. In case you still encounter it however, I would recommend that you send us a support ticket with a very simplified runnable project that we can test locally and help you out (I would also like to ask you to clarify the version of the controls that you are using). 

    Greetings,
    Kate
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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