RadprogressArea Handler issue

[Balamurali Venkatesan]

Hi,

Sometimes we are getting a HTTPHandler error for the radProgressarea.Below is the sample of the error message

RadUpload Ajax callback error

Teelrik.raduploadProgresshandler.ashx?radurid=988328323
Did You register the radUploadprogresshandler in the web.config file?

Actually we have registered the same in the web.config already.Any idea whatr would be the cause for this issue.
This occurs rarely.

Web.config content:
--------------------------------

<

 

httpHandlers>

 

<

 

add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI"/>

 

</

 

httpHandlers>

 

<

 

httpModules>

 

<

 

add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>

 

</

 

httpModules>

 

<

 

httpRuntime maxRequestLength="1228800" />

 

Thanks and Regards
V.Balamurali

[Veselin Vasilev]

Hello Balamurali Venkatesan,

What is the version of the IIS server? If it is 7 then you need to add additional lines under the <handlers> and <modules> sections. See the configuration article for more information.
In addition you can check this troubleshooting article.

Kind regards,
Veselin Vasilev
the Telerik team

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[Balamurali Venkatesan]

Hi,

Thanks for the update.But we use only IIS 6.0.The issue happens occasionally and it throws the radUplaodhttphandler issue.

Thanks and Regards
V.Balamurali