RadProgressArea causing js error in Chrome and prevents callbacks

[Andy]

Hello!

I'm using RadProgressArea to display upload process progress. It's placed on the master page so that I don't need to add it on each page. It works well in IE, FF and Safari. But when I use Chrome, after the page performs the very first callback (from any control on the page), the following line in js code is causing an error and callbacks stop working at all. Here's the js code:

if($telerik.RadUpload_isIFrameProgress){this._safariPoller.contentWindow.pollerInstance._startTime=new Date();

and the error is "Cannot set property _startTime of undefined". In debug mode it shows that pollerInstance is undefined.
I'm using v.2010.3.1109.35 of Telerik.Web.UI

Is it a know bug and if yes, has it been fixed in the latest version?
Thank a lot in advance!
Best,
Andy

[Andy]

Can anybody help me on this one? Thanks!

[Kevin Neumann]

Did you ever find a solution?

[Alejandro]

Same here

[Peter Filipov]

Hello,

We have multiple improvements on the RadProgressArea so please download and test your project with the latest version of our controls. Regarding to the described error it is possible to be thrown because of the version that you are using.

Regards,
Peter Filipov
Telerik

[Lachlan]

Hi Peter, 

I have the latest version (2013.2.717) and I also get this issue.

I have a page that has a progress manager and progress area in it.  This page also contains a user control that has  a progress manager and progress area in it as well.

The issue seems to occur when the first progress area is called and later the control that contains another progress area is displayed on the screen using an ajax callback.

Regards,

Lachlan 

[Peter Filipov]

Hi Lachlan,

Keep in mind that we recommend to have only one progress area per page. In case that some ajax calls are triggered the progress manager and area should be updated. Please try to isolate your case and send it for a local test.

Regards,
Peter Filipov
Telerik

[David]

We have a similar issue and are running 2013.3.1114.40.

The areas that are failing are 

if($telerik.RadUpload_isIFrameProgress){this._safariPoller.contentWindow.pollerInstance._startTime=new Date();

where pollerInstance is null

[Peter Filipov]

Hello David,

Did you try to apply my suggestion in the previous post? In case that you are still having the same problem please send me a runnable project which reproduces the issue, so I could test it locally.

Regards,
Peter Filipov
Telerik