RadPanes get stuck on MouseOver

8 posts, 0 answers
  1. Martin
    Martin avatar
    4 posts
    Member since:
    Apr 2011

    Posted 01 Jun 2012 Link to this post

    Hi,

    I am encountering the following crash scenario:

    1.) Unpin all RadPanes in the application.
    2.) While pressing the left MouseButton - hover over the AutoHide-Items up and down quickly.
    3.) --> The RadPanes slide in and out forever and the UI gets stuck.

    Is there a solution to this behaviour?

    Thanks,
    Ruth S.
  2. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 05 Jun 2012 Link to this post

    Hello Ruth,

    I tried to reproduce the issue, but to no avail.
    Attached I am sending you a short video in which you could observe my attempt. Please feel free to correct me if I am doing something wrong or send us a detailed explanation how to reproduce the issue.

    All the best,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>
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  4. Martin
    Martin avatar
    4 posts
    Member since:
    Apr 2011

    Posted 05 Jun 2012 Link to this post

    Hello Konstantina,
    I'd like to attach a zip-file with a sample project that reproduces the described behavior. Unfortunately I can only attach images to this article. How can I get the sample to you instead? I can also send you a screencast with the behavior.

    Kind regards,
    Ruth


  5. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 05 Jun 2012 Link to this post

    Hello,

    In order to attach a project you need to open a support ticket. The forums only allow attaching images, so to upload a project you have to use the supporting system.

    Thank you in advance.

    Kind regards,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>
  6. Martin
    Martin avatar
    4 posts
    Member since:
    Apr 2011

    Posted 05 Jun 2012 Link to this post

    Hi Konstantina,

    found another way to get the project to your side - you can download it from this URL:
    - Screencast: https://dl.dropbox.com/u/16127705/RadPanes.swf
    - Sample Project https://dl.dropbox.com/u/16127705/RadPaneTest_TelerikOrig.zip

    Thanks,
    Ruth
  7. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 06 Jun 2012 Link to this post

    Hello,

    I am sorry, but I am still not able to reproduce the issue. Did you take the video with the sample project you sent? Attached I am sending you the video with my attempt. I have pressed the left button of the mouse and moving around the panes, is that correct?
    Is there something else specific which helps for reproducing the issue?

    All the best,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>
  8. Martin
    Martin avatar
    4 posts
    Member since:
    Apr 2011

    Posted 06 Jun 2012 Link to this post

    Hi,

    yes, the video I sent to you was shot with that sample project. As I did compare your video with mine, I realized that you are running a different version of the Telerik.Navigation.dll. Might this be a bug that has been fixed with the newer version already?

    Regards,
    Ruth
  9. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 08 Jun 2012 Link to this post

    Hello Ruth,

    Since I am not able to reproduce it, it might have been fixed along the way. Please try with the latest available internal build, or with the upcoming Q2 2012 version, which will be released next week.

    Kind regards,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>
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