RadNumericTextBox - Access keys throwing error

2 posts, 0 answers
  1. Elliott
    Elliott avatar
    391 posts
    Member since:
    May 2010

    Posted 22 Jan 2013 Link to this post

    I upgraded a site that gets used only twice a year to the latest version and the access keys on my RadNumericTextBoxes are throwing the following error

    Error: Sys.WebForms.PageRequestManagerServerErrorException: Input string was not in a correct format.

    this was working in earlier version
    please advise
    the site goes live in less than a month

    correction - the accesskeys are on buttons but the text is in the textbox
  2. Eyup
    Admin
    Eyup avatar
    3014 posts

    Posted 25 Jan 2013 Link to this post

    Hello Marianne,

    I am afraid we are not able to determine the exact cause of the issue by the provided information so far. Do you face this problem with any of our demos?
    http://demos.telerik.com/aspnet-ajax/input/examples/radnumerictextbox/firstlook/defaultcs.aspx

    Please provide us the exact steps to reproduce the issue or prepare and send us a very basic sample application demonstrating the erratic behavior. Thus, we will be able to further analyze the problem and provide a proper solution.

    Meanwhile, you can try to temporarily disable any ajaxification ( RadAjaxManager, UpdatePanel or RadAjaxPanels, etc.) and enable your script debugging ( FireBug for instance ) to see whether there are any script errors interfering.

    Looking forward to your reply.

    Kind regards,
    Eyup
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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