RadFileExplorer opening .mp4 files expected behaviour?

2 posts, 0 answers
  1. Anshul
    Anshul avatar
    8 posts
    Member since:
    Mar 2013

    Posted 30 Jun 2014 Link to this post

    Hi

    I have a radFileExplorer control which displays documents and media files.
    when i open mp3 files through the radFileExplorer then a popup window play mp3 file , its work fine.
    but when i open  mp4 files through the radFileExplorer then a popup window display "404 - File or directory not found", but mp4 files are already exits.
    Is this known behaviour and is there anything I can do to stop it? please help me out how can i soolve my issue.

    Thanks
  2. Vessy
    Admin
    Vessy avatar
    1385 posts

    Posted 01 Jul 2014 Link to this post

    Hello Anshul,

    Most probably the issue is caused because of missing mp4 MIME type in the IIS configurations? Please, follow the steps from this forum tread and let me know whether it helps: How to enable IIS to play MP4 files

    Regards,
    Vessy
    Telerik
     

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