RadExtendedTileData.VisualElement rendering scale issue in a background agent

2 posts, 0 answers
  1. julien
    julien avatar
    3 posts
    Member since:
    Aug 2013

    Posted 08 Feb 2014 Link to this post

    Hello,
    I have a method that generates my secondary tiles.
    I use RadFlipTileData and the LiveTileHelper. I set "VisualElement" property to a user control that contains a text (TextBlock element).

    When I create my tile from my application, everything is ok ! Text has a good size.

    In my background agent I do exactly the same just changing the text content but it seems that the generated bitmap is 2 or 4x times larger !
    The tile design is not good anymore; the text goes outside of the tile... 

    I use LiveTileHelper.UpdateTile(eventTile, tileData) method in my background agent (only difference i think)

    > Why ?
    > Is there something I can to to have same rendering in my app and background agent ?

    Thanks a lot,
    Julien

  2. Todor
    Admin
    Todor avatar
    778 posts

    Posted 13 Feb 2014 Link to this post

    Hi Julien,

    We are not able to reproduce the described issue. I'd like to ask you to send us a sample project that we can use to reproduce the issue so we can assist you further.

    Please note that you will need to open a new support ticket in order to be able to attach a project.

    Regards,
    Todor
    Telerik
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