Radeditor Toolset wont work with IE11 EDGE Mode

20 posts, 1 answers
  1. Hans
    Hans avatar
    2 posts
    Member since:
    Nov 2013

    Posted 01 Nov 2013 Link to this post

    It seems there is a Problem with RadEditor for ASP.net AJAX in IE 11 EDGE Mode!?!
    Since I had updated my OS to windows 8.1. nothing happens when i click on any Tool in RadEditor.
    Any workaround for me? Adding metaTag to force rendering in IE9 or 10 mode wont work.
  2. Answer
    Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 04 Nov 2013 Link to this post

    Hi Hans,

    This is a known issue and it is already logged for fixing.

    I tried using the following meta tag, which works fine on my end:
    <meta http-equiv="X-UA-Compatible" content="IE=10" />

    Please review the test process with this screencast.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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  4. Hans
    Hans avatar
    2 posts
    Member since:
    Nov 2013

    Posted 05 Nov 2013 Link to this post

    thx for reply, lanko! and awesome screencast too ... proofed my attachement of the meta tag as faulty ;)
    now i'm including the tag at the right page header in my project and everything works fine. thumbs up!
  5. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 05 Nov 2013 Link to this post

    Hi Hans,

    I am glad that this approach solves the issue.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  6. Matt
    Matt avatar
    3 posts
    Member since:
    Aug 2012

    Posted 21 Nov 2013 Link to this post

    Do we have a date when this issue will be fixed? I am having this issue also, but only when it loads in a hidden parent.

    When you have the editor on a page where its parent is hidden it doesn't work in IE11. What I mean by doesn't work is that the toolbar options all send you to the top of the page. I am not throwing any error in JS or in the Telerik Source. If I call the Client Side event of editor.initialize(); in javascript I can get the toolbar to function, but I get Javascript errors about it being already initialized on the first click.

  7. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 22 Nov 2013 Link to this post

    Hi Matt,

    I assume that the described behavior is related to another known issue. Could you please follow this forum post titled "Incorrect rendering of RadEditor when shown with AJAX in initially hidden parent" and see if either of the provided solutions helps in this case. 

    If you still have difficulties with the problem, please open a support ticket and provide more details about the specific scenario in which this behavior occurs, so that we could investigate it.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  8. Chad
    Chad avatar
    14 posts
    Member since:
    Mar 2007

    Posted 03 Dec 2013 Link to this post

    Has this been fixed?
  9. Matt
    Matt avatar
    3 posts
    Member since:
    Aug 2012

    Posted 03 Dec 2013 Link to this post

    I had to also use the Meta tag to fix the issue. The other offered fix did not do anything for me.
  10. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 04 Dec 2013 Link to this post

    Hi,

    Using this demo and the default mode of IE11, the RadEditor behave as expected. You can do some further testing and investigation with it. If you encounter any unexpected behavior, it would be appreciated if you could send us feedback with your concerns and provide detail steps leading to the possible issues.

    @Matt: I can only make assumptions on the encountered problem and why this workaround is not working for your case. Please open a support ticket and provide more details about the used RadControls, the used version and the encountered problem.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  11. Sabby
    Sabby avatar
    20 posts
    Member since:
    Jul 2010

    Posted 14 Jan 2014 Link to this post

    I have same issue with RadEditor Toolset not working with IE11 Edge mode. I have my rad editors inside RadMultipage. The toolset on the default RadPageView works fine but when I switch tabs to go to a different RadPageView. The radeditor toolset on that RadPageView doesn't work at all.
  12. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 17 Jan 2014 Link to this post

    Hi Sabby,

    You can examine this feedback portal item and determine if this is your case. Also you can try if the provided workarounds are working for you.

    If they does not resolve the issue, please open a proper support ticket to us with more details about the scenario.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  13. Okami
    Okami avatar
    11 posts
    Member since:
    Oct 2013

    Posted 21 Jan 2014 Link to this post

    Has this been fixed yet? The issue was logged in October and we are still having problems with the latest Telerik Release in IE11 . None of the toolbar buttons are working
  14. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 23 Jan 2014 Link to this post

    Hi Ming,

    I regret to inform you that due to the complexity of this matter and to tasks with higher priority, this bug is still on its investigation stage.

    Due to your report and the continues interest on this issue, I am raising the priority of this item. I also reached the developer team and inform them about the importance of this matter and they assured me that this is going to be included in the to-do list for the upcoming 2014 Q1 release.  

    To track the status of this item, you can follow the provided feedback portal item. You are also able to vote about it and give us feedback with the comments.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  15. Chad
    Chad avatar
    14 posts
    Member since:
    Mar 2007

    Posted 23 Jan 2014 Link to this post

    Thanks!

    I hope this gets put in quick.. As of now the 2 newest public versions of Chrome and IE have major problems with Telerik controls and specifically the Rad Editor. I
  16. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 28 Jan 2014 Link to this post

    Hi Chad,

    The problems related to the latest Chrome version (32) are due to introduced breaking changes in scrollTop and scrollLeft properties in the JavaScript core of the browser. You can find more information about it in this blog post. These issues are already fixed and you can safely upgrade with the latest release of the Telerik UI for ASP.NET AJAX suite (2013 Q3 SP2).

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
  17. Dave Perrill
    Dave Perrill avatar
    9 posts
    Member since:
    Apr 2011

    Posted 13 Feb 2014 Link to this post

    I also had the issue where the tools were seemingly disabled or not working.  I have my RadEditor inside of a RadPanelBar and calling...

    var editor = $find(elementIds.Editor);
    editor.onParentNodeChanged();

    ...on OnClientItemExpand of the RadPanelbar resolved the issue.

    if found the answer here.

    http://feedback.telerik.com/Project/108/Feedback/Details/64011-broken-toolbar-for-initially-hidden-radeditors-inside-radpageviews-under-ie11

    Hope that helps.

  18. Richa
    Richa avatar
    10 posts
    Member since:
    Jan 2014

    Posted 13 Mar 2014 Link to this post

    Hi..

    It seems there is a Problem with RadEditor for IE 11 and IE 8 in compatible view mode.
    Preview and design button not showing bt it works perfectly in IE 8.
    Please help me out For this. 
    Below is screen shot of radeditor in IE11.

  19. niteshkumar
    niteshkumar avatar
    3 posts
    Member since:
    Jul 2014

    Posted 25 Jul 2014 Link to this post

    I am working on Telerik RadEditor control but it is not working in IE11 although it is working fine in IE8.
    Below tag, I am using to work with IE9 and IE10 and It works

    <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8" />

    But, When I use IE11 then RadEditor is not showing in proper format.

    Namespace="Telerik.WebControls" Assembly="RadEditor.Net2"

    Can someone tell me, what is the problem with IE11 and how to rectify this issue

  20. Richa
    Richa avatar
    10 posts
    Member since:
    Jan 2014

    Posted 27 Jul 2014 in reply to niteshkumar Link to this post

    Hi Nitesh,

    I have faced the same format issue of rad editor In IE11 Then I had Made some Changes in css. I was displaying the radeditor in div using modal popup.

    You can also add some changes in Css Like Height And width of Radeditor. Hope this Will Work For You..

  21. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 28 Jul 2014 Link to this post

    Hi Niteshkumar,

    From the provided description I can see that you are using the RadEditor.Net2 assembly which is the Classic RadEditor control. The classic controls' support is discontinued, due to the retired support of .NET 2.0 controls. Therefore there is no available approach for you to use them in modern browsers.

    It is recommended to upgrade to the fully supported Telerik UI for ASP.NET AJAX suite, with which you will be able to migrate the Classic RadEditor to the RadEditor control for ASP.NET AJAX.

    Regards,
    Ianko
    Telerik
     

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