This is a migrated thread and some comments may be shown as answers.

radeditor issues with IE11

5 Answers 94 Views
Editor
This is a migrated thread and some comments may be shown as answers.
Aashish
Top achievements
Rank 1
Aashish asked on 25 Nov 2014, 04:34 AM
Hi Team
We upgraded one of the application from windows2003(IIS6) server to windows server 2008(IIS7.5),
In old environment radeditor control  is working as per functionality in IE11 and IE9.
After upgrade its working in IE9 but some of the functions are breaking in IE11.
When we trying to insert something from the tools (symbols,tables,images etc) ,It is inserting in starting of the first line ,in place of cursor location.

Site is running in classic mode.

Thanks.

5 Answers, 1 is accepted

Sort by
0
Ianko
Telerik team
answered on 27 Nov 2014, 02:39 PM
Hello Aashish,

The commands mentioned rely entirely on client-side logic and I doubt that the problem stems from IIS matters.

Make sure that you are using a recent version of the Telerik UI for ASP.NET AJAX suite and also check if there are any JS errors in the console.

Any further details on the matter will be helpful for isolating the issue and narrowing down the problem.

Regards,
Ianko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
0
Sachita
Top achievements
Rank 1
Iron
Iron
Iron
answered on 22 Apr 2021, 03:39 PM

Hi Team,

We are currently using Telerik R3 2020.3.915.45 with .NetFramework 4.8 .
We are Testing for  Microsoft Edge Browser Version -90.0.818.42 (64-bit)(Chromium) and 
Internet Explorer - IE11(<add name="X-UA-Compatible" value="IE=EmulateIE11" />).
RadControls are not working properly in both the browsers .

Can anyone please help me on this?

Thanks.

 

0
Rumen
Telerik team
answered on 23 Apr 2021, 09:17 AM

Hi Kumar,

I already replied to your question at https://www.telerik.com/forums/edge-support-for-telerik-controls#eekSa-ySMEG-BLSYxXZClA

For your convenience, I am pasting it below:

Please check out this bug report on the reported error: https://feedback.telerik.com/aspnet-ajax/1400495-onparentnodechanged-causes-an-cannot-read-property-defaultview-of-undefined-error-in-chrome-73

If you are unable to resolve it and if it persists with the very latest version 2021.1.330, please open a support ticket and provide a simple runnable project which demonstrates the problem. If you have an active license, you can use the support ticketing system to attach the project.

 

Regards,
Rumen
Progress Telerik

Тhe web is about to get a bit better! 

The Progress Hack-For-Good Challenge has started. Learn how to enter and make the web a worthier place: https://progress-worthyweb.devpost.com.

0
Sachita
Top achievements
Rank 1
Iron
Iron
Iron
answered on 26 Apr 2021, 03:16 PM

Thanks for the Response Rumen.

Tried with workaround but still not working,
I am working on Telerik RadEditor control but it is not working in IE11 although it is working fine in IE8.
In web. config,
 <add name="X-UA-Compatible" value="IE=EmulateIE11" />
But, When I use IE11 then RadEditor controls bold, italic, underline ,Image, document, Text is not working .
Currently Testing with Apppool version 4.0,
Namespace="Telerik.WebControls" Assembly="RadEditor.Net2" ,
In the RadEditor , not able to type any text also.
Can someone tell me, what is the problem with IE11and how to rectify this.

0
Rumen
Telerik team
answered on 27 Apr 2021, 07:50 AM

Hi Kumar,

If the editor works fine in IE8 mode of IE11, you can force the page to render in IE8 mode with this meta tag:

      <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8" />

If it is a must to use <add name="X-UA-Compatible" value="IE=EmulateIE11" />, please provide a sample app which demos the error. I will reproduce it, debug it and provide a solution for it.

 

Regards,
Rumen
Progress Telerik

Тhe web is about to get a bit better! 

The Progress Hack-For-Good Challenge has started. Learn how to enter and make the web a worthier place: https://progress-worthyweb.devpost.com.

Tags
Editor
Asked by
Aashish
Top achievements
Rank 1
Answers by
Ianko
Telerik team
Sachita
Top achievements
Rank 1
Iron
Iron
Iron
Rumen
Telerik team
Share this question
or