RadEditor is loading up incorrectly

4 posts, 0 answers
  1. Henry
    Henry avatar
    8 posts
    Member since:
    Feb 2009

    Posted 06 May 2009 Link to this post

    Hello,

    I have a custom form where the RadEditor is loading up in a very strange way, please take a look at the screenshot .


    http://lh5.ggpht.com/_DyWlCfdXXKs/SgHIAk3h8DI/AAAAAAAAACI/JoALV0yXgMA/radeditorerror.jpg
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 08 May 2009 Link to this post

    Hi Henry,

    Unfortunately the link that you provided does not seem to be active. Please give us some more details on the matter. Are you using the Lite version of RadEditor for MOSS (latest version is 4.5.6) ? In what scenario are you using the control? Is it a web part or a form such as list, wiki, blog? The screen shot will be of great help as well.

    Thank you.


    Kind regards,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.

  3. Henry
    Henry avatar
    8 posts
    Member since:
    Feb 2009

    Posted 08 May 2009 Link to this post

    Try these links:
    http://lh5.ggpht.com/_DyWlCfdXXKs/SgHIAk3h8DI/AAAAAAAAACI/JoALV0yXgMA/s800/radeditorerror.jpg
    http://picasaweb.google.com/lh/photo/I2r1JQTubFHYZkgfF221UA?feat=directlink

    How do I verify the version of RadEditor? I know that it hasn't been updated for a while. I don't have central admin access and I wasn't the one that originally implementated this web part either.

    This is on a custom form for a SharePoint list.




  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 11 May 2009 Link to this post

    Hello Henry,

    From the screen shots that you provided I can see that you are using old version of RadEditor for MOSS. You can find what exactly is the version by checking the following folder Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.x.x.x__1f131a624888eeed\Resources (5.x.x.x is the version).  In its previous versions RadEditor had some issues with rendering in quirks mode (since it is XHTML based editor). Unfortunately the SharePoint sites are using this type of rendering. What I suggest you to do is upgrade to the latest version of RadEditor for MOSS, which now is 5.4.0.

    You can find information on upgrading to a newer version of the control in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

    One other solution is to try using some other skin of the control. In order to do so you need to modify the respective ConfigFile.xml or ListConfigFile.xml (for forms such as list, wiki, blog ...), which are located in the mentioned above folder.
    For example if you want to set the default skin you need to add the following code.
    <property name="ToolsWidth">Default</property> 
    You can find information on the skins in the following help article http://www.telerik.com/help/aspnet-ajax/skinbasics.html.

    I hope this helps.


    Sincerely yours,
    Stanimir
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.
Back to Top