I have followed the instructions for installing RadEditor on my MOSS farm. I then did the following
1. Create a new collaboration protal
2. I added the following to the top of the page
<%@ Register TagPrefix="radE" Namespace="Telerik.SharePoint.FieldEditor" Assembly="RadEditorSharePoint, Version=4.5.1.0, culture=neutral, PublicKeyToken=1f131a624888eeed" %>
3. Replaced this:
- <PublishingWebControls:RichHtmlField id="Content" FieldName="PublishingPageContent" runat="server"/>
With this:
- <radE:RadHtmlField id="Content" FieldName="PublishingPageContent" runat="server"></radE:RadHtmlField>
When I try and edit the page I receive the following error:
An unexpected error has occurred.
1. Create a new collaboration protal
2. I added the following to the top of the page
<%@ Register TagPrefix="radE" Namespace="Telerik.SharePoint.FieldEditor" Assembly="RadEditorSharePoint, Version=4.5.1.0, culture=neutral, PublicKeyToken=1f131a624888eeed" %>
3. Replaced this:
- <PublishingWebControls:RichHtmlField id="Content" FieldName="PublishingPageContent" runat="server"/>
With this:
- <radE:RadHtmlField id="Content" FieldName="PublishingPageContent" runat="server"></radE:RadHtmlField>
When I try and edit the page I receive the following error:
An unexpected error has occurred.
Troubleshoot issues with Windows SharePoint Services.
Am I doing something wrong???
Thanks,
Bill
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Bill
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answered on 30 Apr 2008, 01:40 AM
I found the problem. Turning on verbos logging yeilded me the following error:
04/29/2008 18:11:43.18 w3wp.exe (0x135C) 0x0D30 Windows SharePoint Services General 8nca Verbose Application error when access /sites/RadTestSite/Pages/Default.aspx, Error=Error opening Configuration File. at Telerik.WebControls.RadEditor.GetValidConfigFile() at Telerik.WebControls.RadEditor.ProcessConfigFile() at Telerik.WebControls.RadEditor.set_ConfigFile(String value) at Telerik.SharePoint.MOSSRadEditor.SetConfigFile() at Telerik.SharePoint.MOSSRadEditor.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessReq...
I found another post that states that this error occurs when the configfile.xml file cannot be located. I used the FileMon tool from Sysinternals to find that the application was looking for the config file in the following location:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\ConfigFile.xml
Inspection of my installtion show that this file was installed to the following location:
C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor
I copied the entire folder over to the correct location and PRESTO!! Everything works. Is this a known issue with your solution?
Thanks,
Bill
04/29/2008 18:11:43.18 w3wp.exe (0x135C) 0x0D30 Windows SharePoint Services General 8nca Verbose Application error when access /sites/RadTestSite/Pages/Default.aspx, Error=Error opening Configuration File. at Telerik.WebControls.RadEditor.GetValidConfigFile() at Telerik.WebControls.RadEditor.ProcessConfigFile() at Telerik.WebControls.RadEditor.set_ConfigFile(String value) at Telerik.SharePoint.MOSSRadEditor.SetConfigFile() at Telerik.SharePoint.MOSSRadEditor.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessReq...
I found another post that states that this error occurs when the configfile.xml file cannot be located. I used the FileMon tool from Sysinternals to find that the application was looking for the config file in the following location:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\ConfigFile.xml
Inspection of my installtion show that this file was installed to the following location:
C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor
I copied the entire folder over to the correct location and PRESTO!! Everything works. Is this a known issue with your solution?
Thanks,
Bill
0
Hi Bill,
This error means that the ASP.NET user (Network Service) cannot find the ConfigFile.xml or ListConfigFile.xml. These files are located by default at: \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\.
In general, the reason for this problem may be a corrupted installation (if the files are in the required folder) or a problem with file permissions.
I hope this helps.
Kind regards,
George
the Telerik team
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This error means that the ASP.NET user (Network Service) cannot find the ConfigFile.xml or ListConfigFile.xml. These files are located by default at: \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\.
In general, the reason for this problem may be a corrupted installation (if the files are in the required folder) or a problem with file permissions.
I hope this helps.
Kind regards,
George
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
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Bill
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answered on 08 May 2008, 11:24 PM
Hello George,
Please read my second post on this thread. When the tool installed it installed to the wrong folder. Is this a known issue?
Thanks,
Bill
Please read my second post on this thread. When the tool installed it installed to the wrong folder. Is this a known issue?
Thanks,
Bill
0
Hi Bill,
No this is not a known issue. Are there any particular settings in your configuration?
Why the "web server extensions" folder is situated in a "Web Folders" directory?
C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\ RadEditorSharePoint\4.5.1.0__1f131a624888eeed\...
Looking forward to hearing from you,
George
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
No this is not a known issue. Are there any particular settings in your configuration?
Why the "web server extensions" folder is situated in a "Web Folders" directory?
C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\ RadEditorSharePoint\4.5.1.0__1f131a624888eeed\...
Looking forward to hearing from you,
George
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
Bill
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Rank 1
answered on 12 May 2008, 06:45 PM
Hello George,
There does not seem to be anything special about my configuration/installation. I simply did a farm install. One SharePoint Server running everything and one SQL Server. For some odd reason when the Editor installed it put the files in the wrong folder. Why? I am not sure. I have this resolved by just moving the files to the correct location. I am getting ready to install to prodction this week. If things blow up I know where to look for the problem. I will keep this thread updated if it happens again.
Best regards,
Bill Safcik
There does not seem to be anything special about my configuration/installation. I simply did a farm install. One SharePoint Server running everything and one SQL Server. For some odd reason when the Editor installed it put the files in the wrong folder. Why? I am not sure. I have this resolved by just moving the files to the correct location. I am getting ready to install to prodction this week. If things blow up I know where to look for the problem. I will keep this thread updated if it happens again.
Best regards,
Bill Safcik