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RadEditor Error

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WebParts for SharePoint
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Bill
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Bill asked on 30 Apr 2008, 12:50 AM
I have followed the instructions for installing RadEditor on my MOSS farm.  I then did the following

1. Create a new collaboration protal
2. I added the following to the top of the page
<%@ Register TagPrefix="radE" Namespace="Telerik.SharePoint.FieldEditor" Assembly="RadEditorSharePoint, Version=4.5.1.0, culture=neutral, PublicKeyToken=1f131a624888eeed" %>

3. Replaced this:
- <PublishingWebControls:RichHtmlField id="Content" FieldName="PublishingPageContent"  runat="server"/>

With this:
- <radE:RadHtmlField id="Content" FieldName="PublishingPageContent" runat="server"></radE:RadHtmlField>

When I try and edit the page I receive the following error:

An unexpected error has occurred.

Troubleshoot issues with Windows SharePoint Services.

Am I doing something wrong???

Thanks,

Bill

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Bill
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answered on 30 Apr 2008, 01:40 AM
I found the problem.  Turning on verbos logging yeilded me the following error:

04/29/2008 18:11:43.18  w3wp.exe (0x135C)                        0x0D30 Windows SharePoint Services    General                        8nca Verbose  Application error when access /sites/RadTestSite/Pages/Default.aspx, Error=Error opening Configuration File.   at Telerik.WebControls.RadEditor.GetValidConfigFile()     at Telerik.WebControls.RadEditor.ProcessConfigFile()     at Telerik.WebControls.RadEditor.set_ConfigFile(String value)     at Telerik.SharePoint.MOSSRadEditor.SetConfigFile()     at Telerik.SharePoint.MOSSRadEditor.OnLoad(EventArgs e)     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Page.ProcessReq... 

I found another post that states that this error occurs when the configfile.xml file cannot be located.  I used the FileMon tool from Sysinternals to find that the application was looking for the config file in the following location:

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\ConfigFile.xml

Inspection of my installtion show that this file was installed to the following location:

C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor

I copied the entire folder over to the correct location and PRESTO!!  Everything works.  Is this a known issue with your solution?

Thanks,

Bill
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George
Telerik team
answered on 02 May 2008, 07:53 AM
Hi Bill,

This error means that the ASP.NET user (Network Service) cannot find the ConfigFile.xml or ListConfigFile.xml. These files are located by default at: \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.5.1.0__1f131a624888eeed\RadControls\Editor\.
In general, the reason for this problem may be a corrupted installation (if the files are in the required folder) or a problem with file permissions.



I hope this helps.

Kind regards,
George
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Bill
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answered on 08 May 2008, 11:24 PM
Hello George,

Please read my second post on this thread.  When the tool installed it installed to the wrong folder.  Is this a known issue?

Thanks,

Bill
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George
Telerik team
answered on 10 May 2008, 02:32 PM
Hi Bill,

No this is not a known issue. Are there any particular settings in your configuration?

Why the "web server extensions" folder is situated in a "Web Folders" directory? 
C:\Program Files\Common Files\Microsoft Shared\Web Folders\web server extensions\wpresources\ RadEditorSharePoint\4.5.1.0__1f131a624888eeed\...


Looking forward to hearing from you,
George
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Bill
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answered on 12 May 2008, 06:45 PM
Hello George,

There does not seem to be anything special about my configuration/installation.  I simply did a farm install.  One SharePoint Server running everything and one SQL Server.  For some odd reason when the Editor installed it put the files in the wrong folder.  Why? I am not sure.  I have this resolved by just moving the files to the correct location.  I am getting ready to install to prodction this week. If things blow up I know where to look for the problem.  I will keep this thread updated if it happens again.

Best regards,

Bill Safcik
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