RadEditor - ImageManager giving error "NonExistingFolder"

6 posts, 0 answers
  1. shadow
    shadow avatar
    58 posts
    Member since:
    Jun 2008

    Posted 15 May 2013 Link to this post

    when image is inserted and you mark it and click image manager button in editor, there is an pop up message "NonExistingFolder"

    I am using a custom content provider.

    Any suggestion to fix this problem are highly appreciated.
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 18 May 2013 Link to this post

    Hello,

    You should check the code of your custom content provider.

    1. You need to make sure that you are sending expected image path to the content provider.
    2. You need to make sure that the content provider is resolving the path correctly.

    Helpful information on custom content providers can be found in the following online demo:
    http://demos.telerik.com/aspnet-ajax/editor/examples/dbfilebrowsercontentprovider/defaultcs.aspx
    and in the following online help article:
    http://www.telerik.com/help/aspnet-ajax/editor-custom-filebrowsercontentprovider.html

    All the best,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. shadow
    shadow avatar
    58 posts
    Member since:
    Jun 2008

    Posted 20 May 2013 Link to this post

    Hello Again,

    I have tried to follow your instructions, but I am really sorry that I am not able to come up with any fix. I think I need to share my code for custom content provider with you so that you can help me. I am attaching my code. This code uploads the file to the disk, and displays the file from disk, while the structure of the directories is saved in database.

    Regards.

    ##CUSTOM CODE DELETED##
  5. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 23 May 2013 Link to this post

    Hello Farid,

    Since the functionality you are creating is a custom one, I need you to open an official support ticket, so I will be able to help you further? Just remember to add reference to the current thread in it.

    Regards,
    Stanimir
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. shadow
    shadow avatar
    58 posts
    Member since:
    Jun 2008

    Posted 23 May 2013 Link to this post

    Hello,

    I have created a ticket, and here is the id for your reference "696789"

    I am taking down my customized code from this thread, but you have the code in the ticket now.

    Thanks.
  7. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 27 May 2013 Link to this post

    Hello,

    Actually it would be good if you bring your custom code. This way some one from the community might see it and comment on it.


    Regards,
    Stanimir
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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