RadDropDownTree prevents RadAutoCompleteBox from working

3 posts, 0 answers
  1. Thierry
    Thierry avatar
    2 posts
    Member since:
    Mar 2014

    Posted 06 May 2014 Link to this post

    Hello.
    1/ Context
    I've got an issue with a aspx page where I use two RadComboBoxes, a RadDropDownTree and a RadAutoCompleteBox as a bunch of controls used as a search engine to filter a RadGrid.
    The RadDropDownTree and the RadAutoCompleteBox both are managed by a tiny javascript script to prevent adding more than one token.
    Please see screen01.

    2/ Problem
    When I add a token in the RadAutoCompleteBox [1] and then add a token in the RadDropDownTree [2], the grid does rebind fine.
    Shortly : [1] then [2] works fine
    When I add a token in the RadDropDownTree [2], and then add a token in the RadAutoCompleteBox [1], the grid does not rebind properly. The token in the RadAutoCompleteBox is not computed, only the very first letter, which empties the grid...
    Shortly : [2] then [1] doesn't work.The controls are all embedded in a RadAjaxManager. When I disable Ajax (EnableAjax="false") in the RadAjaxManager, the problem disappears, but I wish to use the RadAjaxManager with Ajax enabled.

    3/ Question
    I'm a bit confused with that. Would you have any lead by a chance ?Thank you by advance
    Regards
    T.
  2. Nencho
    Admin
    Nencho avatar
    1458 posts

    Posted 08 May 2014 Link to this post

    Hello Thierry,

    The described issue seems to be closely related with the custom implementation that you have at your end. This is why, I would like to ask you to submit a support ticket along with a runnable sample attached, demonstrating the problem. Thus we would be able to inspect your implementation locally and troubleshoot the problem for you.

    Regards,
    Nencho
    Telerik
     

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  4. Thierry
    Thierry avatar
    2 posts
    Member since:
    Mar 2014

    Posted 12 May 2014 in reply to Nencho Link to this post

    Hello Nencho.
    The problem seemed to come from a conflict between the RadDropDownTree client side and server side events. I had mixed them and it created difficulties among other controls. I now only work with RadDropDownTree client side events and everything happens to work fine. Thanks for your reply.
    Good day
    T.
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