RadDock/RadAjaxPanel Collapse/Expand Bug

2 posts, 0 answers
  1. Joseph
    Joseph avatar
    1 posts
    Member since:
    May 2013

    Posted 16 May 2013 Link to this post

    I came across an issue with the Dock control.  Our company website has a dock containing 5 Rad Ajax panels.  The Ajax panels contain RadGrids.  If a user clicks on the Expand / Collapse button before the panel has opened or closed, other panels can disappear.  The dock is created Dynamically in a control:

    // Create/Configure dock
    RadDock radDock = new RadDock();
    radDock.DockMode = DockMode.Docked;
    radDock.ID = defWidget.DashboardDefinitionWidgetId.ToString();
    radDock.Title = dashboardWidget.WidgetName;
    // Set various state information
    if (firstLoad && !String.IsNullOrEmpty(defWidget.DockState))
        DockState state = DockState.Deserialize(defWidget.DockState);
        radDock.Closed = state.Closed;
        radDock.Collapsed = state.Collapsed;

    The panels and grid live in markup:

    <%@ Control Language="C#" AutoEventWireup="true" CodeBehind="ViewResults.ascx.cs" Inherits="Wachter.ETHOS.Web.Search.ViewResults" %>
    <div style="width:100%;height:26px" id="divSearchHeader" runat="server" visible="false">
    <telerik:RadToolTipManager runat="server" ID="rtmManager" Position="Center" RelativeTo="Mouse" Width="600px" Height="225px" ShowEvent="OnMouseOver" HideEvent="LeaveTargetAndToolTip" />
    <telerik:RadAjaxPanel id="rudPanel" runat="server" EnableAJAX="True" LoadingPanelID="rlPanel">
        <telerik:RadGrid ID="rgrdResults" runat="server" />
    <telerik:RadAjaxLoadingPanel runat="server" ID="rlPanel" />
    <asp:textBox ID="txtSQL" runat="server" Rows="10" Columns="100" TextMode="MultiLine" Visible="false"/>
    <asp:textBox ID="txtViewCustomizer" runat="server" Rows="5" Columns="100" TextMode="MultiLine" Visible="false"/>

    I've searched the forums and found similar issues, but I have not been able to identify this particular problem.  

    Does anyone have any suggestions?
  2. Slav
    Slav avatar
    1351 posts

    Posted 18 May 2013 Link to this post

    Hi Joseph,

    I have prepared a sample page using your code and the information you provided, nevertheless I was not able to reproduce any problems while collapsing or expanding the RadDocks. You can find attached my sample. Please compare it to your actual project and check if there are differences in the setup. I have also prepared a short video that shows the behavior on my end so that you can examine it and let me know if I am missing something.

    Please provide a more detailed description of the problem you encountered as I am not quite sure of the exact scenario. If possible send step by step instructions for reproducing it. You can demonstrate them in a video, similar to the one I attached.

    You can also list the modifications that need to be made to my sample in order to examine the problem locally and suggest a solution after inspecting it.

    the Telerik team
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