RadComboBox Q3 2009 - Autocomplete not working after installing IE8 patch

11 posts, 0 answers
  1. Dwayne Trott
    Dwayne Trott avatar
    7 posts
    Member since:
    Nov 2009

    Posted 13 Oct 2011 Link to this post

    Hello,

    After installing the IE8 patch MS11-081-IE8-WindowsXP-KB2586448-x86-ENU.exe the autocomplete no longer works.
  2. Kalina
    Admin
    Kalina avatar
    918 posts

    Posted 13 Oct 2011 Link to this post

    Hi Dwayne Trott,

    I am sorry to inform you that Telerik RadControls for ASP.NET are no longer supported.
    Please take a look at this article and the "Current Framework Support" section there.

    Regards,
    Kalina
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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  4. Dwayne Trott
    Dwayne Trott avatar
    7 posts
    Member since:
    Nov 2009

    Posted 13 Oct 2011 Link to this post

    Hi Kalina,

    Telerik RadControls for ASP.NET are no longer supported?  We purchased RadControls for ASP.NET Q3 2009 two years ago and have used it extensively.  Can you recommend any sort of help?  This IE patch has caused us to lose the functionality that the control was purchased for - Autocomplete.  Any kind of help would be greatly appreciated!
  5. Chris T.
    Chris T. avatar
    26 posts
    Member since:
    Apr 2008

    Posted 13 Oct 2011 Link to this post

    Dwayne,

    I'm having the same issue in a mission critical app - have you found any more information?  I'm looking around for some way to uninstall the patch, but nothing seems intuitively obvious to me.

    I guess this just adds fuel to the "gotta upgrade this app to VS 2010" fire - maybe now my boss will let me have the necessary time.

    If you find out anything, can you be sure to post here?  I'm going to keep working on it, and I'll report back if I find a fix too.

    -Chris
  6. Dwayne Trott
    Dwayne Trott avatar
    7 posts
    Member since:
    Nov 2009

    Posted 13 Oct 2011 Link to this post

    Hi Chris,

    I haven't found anything yet.  I will let you know if I do.  Hopefully someone at Telerik will be able to help us out.

    Dwayne
  7. Geoff Suddard
    Geoff Suddard avatar
    13 posts
    Member since:
    Jun 2005

    Posted 14 Oct 2011 Link to this post

    Hi there

    Same predicament as well - a legacy site we have with 2008 controls stopped working from the IE update (the rad combo markfirstmatch property). Looks like the only solution is to update: have tried work arounds to no avail.

    David
  8. Phil
    Phil avatar
    84 posts
    Member since:
    Apr 2005

    Posted 23 Oct 2011 Link to this post

    +1. This has had me baffled for a couple of weeks when the markfirstmatch just stopped working. It matches the first character typed, then tries to match the second character typed to the first character again.

    I've had to turn markfirstmatch off, but this is a desparate fix. I can't just upgrade a two year old site with a massive use base, we have a new version using the latest asp.net ajax controls in the pipeline but our live website is broken RIGHT NOW!!!

    Dropping support of two year old controls is harsh, and puts an entirely different slant on using third party controls in our apps. We're looking at a 3/4 year product cycle and don't have the resources to re-engineer mid cycle just because a third party control gets broken. Simply unacceptable, and in start contrast to your promises:

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  9. Simon
    Admin
    Simon avatar
    2281 posts

    Posted 26 Oct 2011 Link to this post

    Hello Phil and everyone,

    The patch has introduced the problem in many different setups even with the latest version of RadComboBox and we are not yet sure what it did exactly to the break the MarkFirstMatch functionality.

    We are currently working on these cases and hopefully we will be able to resolve this in our code. If that happens, we will consider releasing a JavaScript patch that can be used with older versions of the control as well.

    I will follow up in this forum thread once we have concrete results.

    Kind regards,
    Simon
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  10. Simon
    Admin
    Simon avatar
    2281 posts

    Posted 31 Oct 2011 Link to this post

    Hello everyone,

    Please see this forum post for more info about the problem and the resolution we came up with.

    I hope it helps.

    All the best,
    Simon
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  11. Phil
    Phil avatar
    84 posts
    Member since:
    Apr 2005

    Posted 31 Oct 2011 Link to this post

    Thanks for the update.

    The recommended patch won;t work for me as it specific to telerik.web.ui, but I will investigate to see if the same principle will work for the classic radcombobox.
  12. Ravi
    Ravi avatar
    1 posts
    Member since:
    Jan 2012

    Posted 27 Jan 2012 Link to this post

    Hi Telerik,

     I am having the same issue what Dwayne had been faced. Do you have any solutions? If not, we become lost hope on using telerik controls. My client is very disappointed by seeing these issues.
     
    Any help that would be greatly appreciated.

    Please don't give the old patch script again and again as that was not solved the complete fix.

    Thanks
    Ravi
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