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RadComboBox not opening in IE10

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ComboBox
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weezie
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weezie asked on 13 Dec 2012, 04:06 PM
I have a RadCombox on my web page and it does not open in IE10.
Works fine in IE7,IE8 and IE9, Chrome.
I am using the latest version of ASP.NET AJAX controls, version 2012.3.1205.35.
The combo box is not ajaxed, although I do have other controls on the page that are ajaxed using RadAjaxManager.
Is there a setting I need to change or is this a known issue?

<telerik:RadComboBox runat="server" OnClientKeyPressing="ClickStartSearch" ID="rcbStatus" AccessKey="E" Width="200px" OnClientSelectedIndexChanged="RestartSearch" AutoPostBack="false" EnableAjaxSkinRendering="false" EnableEmbeddedScripts="false" MarkFirstMatch="false" >
   <Items>
    <telerik:RadComboBoxItem Text="Select Status" Value="" />
    <telerik:RadComboBoxItem Text="Status1" Value="1" />
    <telerik:RadComboBoxItem Text="Status2" Value="2"/>
    <telerik:RadComboBoxItem Text="Status3" Value="3" />
    <telerik:RadComboBoxItem Text="Status4" Value="4"/>
    <telerik:RadComboBoxItem Text="Status5" Value="5" />
    <telerik:RadComboBoxItem Text="Status6" Value="6" />
   </Items>
  </telerik:RadComboBox>

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Kevin
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answered on 13 Dec 2012, 04:42 PM
Hello Weezie,

I notice you have the following properties set to false: EnableAjaxSkinRendering and EnableEmbeddedScripts. Have you tried making them true and see if that resolves your issue.

I hope that helps.
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weezie
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answered on 18 Dec 2012, 03:53 PM
Yes, I tried the settings you suggested and the combo boxes still won't open.
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Nencho
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answered on 21 Dec 2012, 12:50 PM
Hello Weezie,

I have performed some tests, based on the provided snippet, but unfortunately I was unable to replicate the faced issue. Could you check if there are any javascript exceptions, when trying to open the RadComboBox?

All the best,
Nencho
the Telerik team
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Karthikha
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answered on 28 Dec 2012, 06:44 AM
Hi,

I am facing the similar issue on Windows 8, IE10. Please find the screenshot of the error on click of the RadComboBox (even before OnClientSelectedIndexChanged event is fired).
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Helen
Telerik team
answered on 28 Dec 2012, 09:46 AM
Hi,

Do you reproduce the issue at our online demos?
If not - could you please open a support ticket and send us a sample project which demonstrates the issue to examine it locally?

Kind regards,
Helen
the Telerik team
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Mac
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answered on 04 Jan 2013, 08:50 PM
I was curious if there was a resolution to this issue? We are experiencing the same exact issue (IE10 on Windows 8) browsing a few different sites that use the controls, specifically the RadComboBox.

I have verified that the MicrosoftAjax and MicrosoftAjaxWebForms javascript files are loading correctly (as suggested by support) and that everything works fine in IE9 and other browsers.

Telerik Web UI - 2010.1.415.20

Thanks.
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Karthikha
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answered on 07 Jan 2013, 05:15 AM
Hi,

This issue is not reproducible in the newer versions of the Telerik Web UI. I am currently using v2012.1.411.40, while I was getting the error in using v2011.3

Thanks,
Karthikha
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Mac
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answered on 07 Jan 2013, 09:41 PM
I've put together a demo project that shows this. The linked project (26MB since it includes DLLs) is set to run in a .NET 4 app pool and demos the drop down combo box not working when viewed in IE10.

Example project can be [grabbed here]

What would be our next steps to solving this issue?
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Nencho
Telerik team
answered on 09 Jan 2013, 11:51 AM
Hello Mac,

We are constantly working on improving the behavior of our products, in regards to the new releases of the browsers. Unfortunately we could not provide this enhancement for all versions of the controls and therefore my best suggestion would be to update to the latest version of the Telerik controls.

In addition, I've edited your post, because it contains a link to our dll's and the forum is public.
You could simply specify the used version and we could try to replicate the faced issues.

Regards,
Nencho
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Jason
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answered on 09 Jan 2013, 03:04 PM
Nencho,

It is not clear from your response whether this an issue you're looking into on the older version (v2010.x.x.x), or if you're saying that the only option Telerik supports is to upgrade to the latest version. I fear that upgrading all of my apps that are having this issue will result in a fair amount of unintended breakage.

Please advise.

Thanks,

Jason
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Nencho
Telerik team
answered on 14 Jan 2013, 12:29 PM
Hello Jason,

Since the comparatively recent release of the IE10, we are still working on improving the proper behavior of our controls. Regarding the version that you use (v2010.x.x.x), at that point we could not predict what the feature browser releases could be and how they would interact with our controls. Therefore, we release our fixes and improvements with our latest version of the controls.

Regards,
Nencho
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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mathieu cupryk
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answered on 08 May 2013, 10:25 PM
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mathieu cupryk
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answered on 09 May 2013, 12:52 AM
How long will this be?
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weezie
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answered on 09 May 2013, 02:21 PM
I tried versions 2011-2013 and could not get my drop-downs to work.
I finally resolved the problem by adding folder App_browsers with a file called ie.browser to help identify the correct browser type.

In one case, the only option I had was to add meta tag for compatability mode to be IE9.
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Nencho
Telerik team
answered on 13 May 2013, 06:58 PM
Hello  weezie,

Would you specify which version you have tested with from 2013, so I could perform some tests locally? In addition, do you use the same implementation, provided in your first post?

Mathieu, would you also specify which version of our controls do you use?


All the best,
Nencho
the Telerik team
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mathieu cupryk
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answered on 13 May 2013, 09:48 PM
2012.1.215.40

I don't have much time.
Please let me know when u have the patch and where the link is.

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Krishna
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answered on 14 May 2013, 12:41 PM
Hello Nencho,


I have got the same issue as well (RadComboBox not opening in IE10). 

Would you please suggest me with a fix ?

Thanks,
Krishna.
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weezie
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answered on 14 May 2013, 06:38 PM
The version number I am currently using is 2012.3.1205.35.
I also tried version 2013.1.417.35 on my local machine but the drop-down still didn't work.

Yes I am using the same implementation.
I tried the suggestion of properties set to false: EnableAjaxSkinRendering and EnableEmbeddedScripts but it did not resolve the issue.
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Nencho
Telerik team
answered on 16 May 2013, 03:26 PM
Hello Weezi,

Unfortunately, I am unable to replicate the problem, using your implementation and the specified version. Here is a video, demonstrating the behavior at my end. Do you reproduce the problem with our online demo?

Krishna and Mathieu, I would like to ask you to open a support ticket and send us samples, demonstrating the problematic behavior. Thus we would be able to inspect the problem locally and provide you with the proper solution.

Regards,
Nencho
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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weezie
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answered on 16 May 2013, 03:35 PM
Nencho,

No I am not able to reproduce the problem with your online demo.

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mathieu cupryk
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answered on 16 May 2013, 05:59 PM
Can people tell me if there application works in google chrome?
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weezie
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answered on 16 May 2013, 06:07 PM
Yes, my applications have always worked in Chrome and Firefox.
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ItalloSan
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answered on 09 Jun 2013, 03:00 PM
I'm also facing this problem in IE10 - though your demo at http://demos.telerik.com/aspnet-ajax/combobox/examples/overview/defaultcs.aspx works ok.

I'm very new to these tools and not sure how to resolve this issue.
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Nencho
Telerik team
answered on 12 Jun 2013, 12:27 PM
Hello Stephen,

Please specify the version, that you are currently using, so we could perform some tests locally and provide you with the proper solution. In addition, if you could provide us with the implementation of the RadComboBox, it would be very helpful.

Regards,
Nencho
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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mathieu cupryk
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answered on 12 Jun 2013, 06:17 PM
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9">

I use the above and works.
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Shane
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answered on 17 Jun 2013, 11:19 PM
Any resolution to this?  I had v 2012.1 and upgraded to 2013.1 to see if it would resolve this, but I am having the same issue where the dropdowns don't drop down in IE10.  IE 7,8,9, Chrome, and Safari work perfectly.  Luckily most of our users use IE9 and Chrome, but if they upgrade to IE10, our db will be unusable.  Also, the demo on your site works fine.
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mathieu cupryk
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answered on 18 Jun 2013, 04:38 AM
Just use this for now,
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9">

When IE 11 comes out I am sure they will have this fix.

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Shane
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answered on 18 Jun 2013, 03:12 PM
I had tried already set it to IE=9 and IE=EmulateIE9 at the top of the head area and that didn't fix the issue for me.  IE10 just doesn't want to comply.
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Nencho
Telerik team
answered on 19 Jun 2013, 03:06 PM
Hello Shane,

Please provide us with the implementation of the problematic RadComboBox, so we could inspect the described problem locally.

Regards,
Nencho
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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ItalloSan
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answered on 26 Jun 2013, 03:45 PM
Hi Nencho

Thanks.

All is now working after the most recent distribution.

Cheers!
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moegal
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answered on 02 Jul 2013, 12:02 AM
I am running Q1 and I have this issue as well.

Marty
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Nencho
Telerik team
answered on 04 Jul 2013, 11:15 AM
Hello Marty,

Please be more specific about the version that you are currently using. In addition, please provide us with the implementation of the RadComboBox, in order to try to replicate the issue locally.

Regards,
Nencho
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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moegal
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answered on 06 Jul 2013, 12:25 AM
sorry Q1 2013 SP2. I have upgraded to Q2 2013.

I had the combos in a div that was positioned absolute with a z-index of 2.  I removed the z-index and the comboboxes now dropdown but they are offset.  I am going to play with the container.

I don't have win8 with IE10 and my version of IE10 on win7 works fine.  I had to go to best buy to view it.

Marty

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Roman
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answered on 06 Aug 2013, 10:05 AM
  Hello! My RadComboBox doesn't drop downing in ie 10. Why?

<telerik:RadComboBox skin="WebBlue" Width="271px" MarkFirstMatch="True" ID="RadComboBoxClientType" AutoPostBack="true"
    OnSelectedIndexChanged="ClientType_SelectedIndexChanged" runat="server" >
    </telerik:RadComboBox>
0
Nencho
Telerik team
answered on 07 Aug 2013, 12:55 PM
Hello Roman,

I'm afraid that I was unable to replicate the described problematic behavior, using our latest official release. Here is a video, demonstrating the behavior at my end. Please correct me if I had missed something. In addition, please specify which version of our controls are you using at your end.

Regards,
Nencho
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Mark Holdt
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answered on 08 Aug 2013, 11:51 AM
We had experienced the same issues as reported by others on this forum post. Specifically Dropdown controls & other Telerik controls not loading within IE10.

It turned out that the issue is a Microsoft IIS issue & after applying the following hotfix on our servers it solved the IE10 compatibility issues we had been experiencing.

Hotfix that fixed the issue: http://support.microsoft.com/kb/2600088

R
Mark
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Srikanth Raju
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answered on 28 Oct 2013, 11:23 AM
Hi Nencho,
I am using telerik combo box which is drop downing the items properly in all browsers(IE7,IE8,IE9,Chrome and Mozilla) except IE10. In IE10 combo box is disabled(not drop downing the items) though the items are binded to combo box. Kindly help me out to resolve this ASAP.
Telerik Version am using is V2011.1.315.35.

<telerik:RadComboBox runat="server" ID="lstBusiness" OnSelectedIndexChanged="lstBusiness_SelectedIndexChanged"
  AutoPostBack="True" EnableViewState="true" MarkFirstMatch="true" />


Srikanth
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Kate
Telerik team
answered on 30 Oct 2013, 03:38 PM
Hello Srikanth,

Please refer to the this forum post where I just posted an answer for your question.

Regards,
Kate
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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salma attaran
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answered on 19 Nov 2013, 04:40 PM
Hi,

We are having IE 10 issues and not working the Combobox and some other components.

our version is : 
2010.3.1221.20

Are you sure if we upgrade to new version we will be able to fix this issue in IE10? and do we need to purchase this everytime that any issue happens while IE versions are changing ?
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Kate
Telerik team
answered on 20 Nov 2013, 01:15 PM
Hi Salma,

At the time the 2010 version of the RadControls was released, the IE10 was still not introduced and therefore it is expected that there might be issues related to the different control in the 2009 version.  With the latest version, however, these issues are fixed for IE10. Try using it instead so you an get the desired behavior of the control.

Regards,
Kate
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Olivier
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answered on 13 Feb 2014, 02:38 PM
Hello

I found a solution, in my pc development , it was work cause i have windows 8 and the last .net framework.

but in my production server, i have windows 2008 and my server doesn't have a last framework version.

I update .net framework version on this server, and the renderer was good, for the radcombobox.

i hope to help someone.

thanks
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Miguel
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answered on 23 Jan 2015, 05:29 AM
Hi, I have the same problem with my application, but i dont know how to fix it. because it work-s in a other server . http://conceptsbs.dyndns-ip.com:5555/ReemWS/login.aspx
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Nencho
Telerik team
answered on 27 Jan 2015, 02:16 PM
Hello Miguel,

As I can see from the provided liveUrl, the Telerik resources are not properly loaded. This might be caused by the login form and by the approach used for the prevention from unauthorized users. Please try to set a <location> section to the application configuration file to allow access to Telerik.Web.UI.WebResource.axd to all users, as follows :

<configuration>
...
<location path="Telerik.Web.UI.WebResource.axd">
   <system.web>
     <authorization>
       <allow users="*"/>
     </authorization>
   </system.web>
 </location>
...
</configuration>

In addition, refer to the following documentation article, demonstrating this solution and several other causes of such issues along with their solutions:

http://www.telerik.com/help/aspnet-ajax/introduction-troubleshooting.html

Regards,
Nencho
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Miguel
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answered on 28 Jan 2015, 04:32 PM
Hi Nenchos, thanks for your help, Now it work's perfectly. 

Have a great day! and year ! ;)

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weezie
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Answers by
Kevin
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weezie
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Nencho
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Karthikha
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Helen
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Mac
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Jason
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mathieu cupryk
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Krishna
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ItalloSan
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Shane
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moegal
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Roman
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Mark Holdt
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Srikanth Raju
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Kate
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salma attaran
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Olivier
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Miguel
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