RadComboBox getting Disabled automatically

4 posts, 0 answers
  1. Aman
    Aman avatar
    14 posts
    Member since:
    Aug 2013

    Posted 27 Jan 2015 Link to this post

    I have page named change Summary where I have a radcombobox named " Change Level " .

    Currently we are facing a weird issue where in the radcombobox ( " Change Level " ) is getting disabled on click of button save event.I have attached the aspx and .cs file for your reference. During the initial analysis, I found that the items are not getting binded again so I tried to bind the items to the dropdown again.I ran Fiddler and it appears that the items are still being pushed to the page.

    Now that I try to look at it more, it appears that they may still be there, but are being moved to different areas of the page and sometimes are not always in the same location. This may explain why it appears that they weren't where they should be before.I do see that a JavaScript error is occurring in the console, but it’s difficult to track back to exactly what might be causing it. It could be something in the Telerik code.

    That error may be keeping the drop down from working the way that it should since a JavaScript error can cause other JavaScript after it to not run.
  2. Nencho
    Admin
    Nencho avatar
    1457 posts

    Posted 30 Jan 2015 Link to this post

    Hello Aman,

    Thank you for contacting Telerik Support and for the detailed explanation.

    I am afraid that I was unable to locate the mentioned attachments. Could you please try to reattach them, so we could inspect your implementation locally and pinpoint the problem.

    Thank you in advance for your cooperation. I am looking forward to your reply.

    Regards,
    Nencho
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Aman
    Aman avatar
    14 posts
    Member since:
    Aug 2013

    Posted 31 Jan 2015 Link to this post

    Hi,

    I have attached the Files again. It was very difficult to attach the whole Design and code behind files since the attachment allows only picture format. Hence attaching the Image files.
  5. Nencho
    Admin
    Nencho avatar
    1457 posts

    Posted 04 Feb 2015 Link to this post

    Hello Aman,

    I am afraid that it is quite hard to determine what might caused the experienced issue, base on the provided images. It would be best, if you could submit a support ticket and attache a runnable sample, demonstrating the problem. Thus, we would be able ti troubleshoot it locally and provide you with the proper solution.

    Regards,
    Nencho
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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