RadComboBox disabled on IE9 Windows 2008

4 posts, 0 answers
  1. jk
    jk avatar
    7 posts
    Member since:
    Feb 2010

    Posted 08 Jan 2014 Link to this post

    I have recently upgraded the Telerik.Web.UI.dll to version 2013.3.1114.40. When I tested in my dev environment, everything works as expected. However our QA team has an IE9 browser running on Windows Server 2008. When they point that browser at the application hosted in my dev environment (which is running on Windows 7), the RadComboBox becomes unusable. When you try to click on it, nothing happens. There are many "$telerik is undefined" javascript errors. I have reproduced this behavior using another IE9 browser on a different Windows 2008 box. However, as long as I'm using IE9 on any other machine (running Windows 7), the controls work fine.

    I assume that the issue is with the client, maybe some security setting related to Windows 2008/IE9. I have disabled IE ESC and that did not fix the issue. What is causing this problem?
  2. Nencho
    Admin
    Nencho avatar
    1457 posts

    Posted 13 Jan 2014 Link to this post

    Hi,

    I would suggest you to refer to the following articles, demonstrating approaches for overcoming the faced issue:


    Regards,
    Nencho
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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  4. jk
    jk avatar
    7 posts
    Member since:
    Feb 2010

    Posted 14 Jan 2014 Link to this post

    The issue ended up being the one described in this article: http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/not-implemented-javascript-error-under-ie9-with-q3-2013-sp1.aspx

    The latest hotfix solved the issue.
  5. Nencho
    Admin
    Nencho avatar
    1457 posts

    Posted 15 Jan 2014 Link to this post

    Hello,

    Thank you for sharing your solution with the community.

    Regards,
    Nencho
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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