radChart zooming is not working

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2 posts, 0 answers
  1. Victor
    Victor avatar
    3 posts
    Member since:
    Jul 2012

    Posted 08 May 2012 Link to this post

    Hi Masters,

    I'm setting the zooming via hard code

    using the following settings:
    .....
                radChartPreview.ClientSettings.EnableZoom = true;
                radChartPreview.ClientSettings.ScrollMode = ChartClientScrollMode.Both;
                radChartPreview.ClientSettings.XScrollOffset = 1;
                radChartPreview.ClientSettings.YScrollOffset = 1; 
    ......
    Plus, all my data is dynamically display (hard coded)
    .....
               this.radChartPreview.AddChartSeries(framePreviewStatsMaxTime);
                this.radChartPreview.AddChartSeries(framePreviewStatsAvgTime);
                this.radChartPreview.DataBind();
    ......

    When I test it on FF the image I get in the chart is a static loading image (see attachment) that never disappears.

    I need some help in order to fix this problem, so I would appreciate your help, Thanks!
  2. Peshito
    Admin
    Peshito avatar
    497 posts

    Posted 11 May 2012 Link to this post

    Hello Victor,

    I was not able to reproduce your issue. Please find attached a sample example demonstrating similar scenario so you could refer to. If the issue still persists, could you update the example so the issue become reproducible or send us a runnable copy of yours so we could debug it locally and give you an appropriate solution.

    Greetings,
    Peshito
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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