RadChart Silverlight 4 Chrome / Safari Rendering / Alignment Issues

2 posts, 0 answers
  1. Misha
    Misha avatar
    12 posts
    Member since:
    Aug 2012

    Posted 11 Jan 2012 Link to this post

    Hello, 

    This issue was described here: http://www.telerik.com/community/forums/silverlight/tileview/radtileview-radchart-rendering-problem-in-chrome.aspx, but I wanted to create my own thread as well. 

    There is a problem with the RadChart (the pie chart specifically) when there is a combination of Silverlight 4 and Google Chrome (Windows/Mac) or Safari (Mac Only, it works on Windows). This issue did not occur in any browser when using the Silverlight 5 runtime. 

    The examples of this alignment issue can be seen from these images:

    http://www.telerik.com/ClientsFiles/326482_RadPieChartExample.PNG
    http://www.telerik.com/ClientsFiles/279873_ChartError-Silverlight.png
    http://www.telerik.com/ClientsFiles/275967_Util-Pie-Chart-Problem.png

    I can provide a link to my companies live site if you need to see the problem in action.

    Please let me know if there is any knowledge of a possible fix for Silverlight 4 and this issue.

    Thank you,
    Misha
  2. Giuseppe
    Admin
    Giuseppe avatar
    2363 posts

    Posted 16 Jan 2012 Link to this post

    Hello Misha,

    Could you confirm whether you are able to reproduce this behavior consistenly in Google Chrome for Windows, or does it occur randomly? Could you check whether enabling / disabling chart animations produces any difference at all (ChartArea.EnableAnimations property)?

    By any means, we do not have a solution for such visual glitch at the moment and the fact that it is triggered in WebKit browsers (like Chrome and Safary) only suggests there is a specific integration issue between them and the Silverlight platform so upgrading to Silverlight 5 might be the only viable option to solve the problem.


    Kind regards,
    Giuseppe
    the Telerik team

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