Radchart 404 Windows Server 2008

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  1. Adam Webb
    Adam Webb avatar
    8 posts
    Member since:
    Apr 2009

    Posted 03 Jun 2010 Link to this post

    Hi,

    I am using a couple of telerik controls in my site, radgrid & radchart. RadGrid is working fine, but radchart is throwing the onerror when I run it on the server (it runs fine locally).

    It seems a lot of people have had this problem, and I tried the fixes but it does not appear to have resolved anything.

    Here is the relevant snippet from the web config
    <add path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2010.1.519.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false" /> 

    When I try to access "http://localhost/Instructor/ChartImage.axd" I get a 404 also.

    Thanks in advance for any help you might be able to offer.

    Regards,
    Adam

    EDIT:
    When I try to do this error 404.0 when showing rad chart image in IIS7 i get a 500 error.
  2. Vladimir Milev
    Admin
    Vladimir Milev avatar
    1061 posts

    Posted 09 Jun 2010 Link to this post

    Hello Adam Webb,

    Please try deleting all http handler registrations from the web.config file and re-add them through the control smart tag. This usually fixes the issue for 99% of the cases.

    Greetings,
    Vladimir Milev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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  4. Randy Bauer
    Randy Bauer avatar
    9 posts
    Member since:
    Sep 2009

    Posted 13 Sep 2011 Link to this post

    I did this and it resolved my issue.  Very simple.  Thanks.
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