RadAsyncUpload Causing problem in MAC Machine in Safari

5 posts, 0 answers
  1. Hardik
    Hardik avatar
    3 posts
    Member since:
    Nov 2011

    Posted 17 Nov 2011 Link to this post

    Hello All
     
    I am new to the telerik controls and I have just started using the RadAsynFile Uploaded control. But it cause some problem in Safari browser in MAC Machine.
    I have added a Multiview control and in each view there is update panel and a RadAsyncUpload control. Also I have added the update process control in each view.

    And the main thing is that all these thing are in a RadWindow.

    The Views of the multiview will be show and hide on the button click.

    the problem is that when I open this RadWidnow and shows the view having the RadAsynUpload, it just showing the update process and page can no more executes further. This problem only happens in the MAC machine and in Safari browser. I have also tried the simple file uploader contrl and it works fine but main problem is with the RadAsyncUpload control.

  2. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 22 Nov 2011 Link to this post

    Hi Hardik,

    Please try to add the following javascript code before the declaration of the RadAsyncUpload control.
    Telerik.Web.UI.RadAsyncUpload.Modules.Flash.isAvailable = function () { return false; };
    Telerik.Web.UI.RadAsyncUpload.Modules.Silverlight.isAvailable = function() { return false; };

    The code above will force the RadAsyncUpload to use only IFrame module to upload files. We have some issues, with Silverlight and Flash module, that are out of our hands. The best way is to stop them for now.

    Kind regards,
    Peter Filipov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  3. Hardik
    Hardik avatar
    3 posts
    Member since:
    Nov 2011

    Posted 15 Dec 2011 Link to this post

    Hi Peter

    I will try your solution

    Thank you
  4. Hardik
    Hardik avatar
    3 posts
    Member since:
    Nov 2011

    Posted 21 Dec 2011 Link to this post

    Hi Peter

    I have added the scripts given by you and RadAsyncUpload is working properly.

    But again faced a new problem. Once I select the images and upload them from server side the RadAsyncUpload gets disabled.
    I am not able to select the image again from the RadAsyncUpload.

    So is there any solution for this.???

    Thanks in Advance.
  5. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 23 Dec 2011 Link to this post

    Hello Hardik,

    In order to investigate the problem, could you please send me a working sample project that demonstrates the issue. Please give me information about your OS, browser, and Telerik.Web.UI.dll version that you use.

    Kind regards,
    Peter Filipov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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