RadAjaxLoadingPanel remains after Ajax Response

[Allen Smothers]

Hello,

I have a single MasterPage with a Content block.  I've set up a RadAjaxManager and RadAjaxLoadingPanel on the masterpage that handles all ajax on the site.  From time to time the RadAjaxLoadingPanel will fail to close after the Ajax Response.   

Below is a code sample from our masterpage:

        <telerik:RadScriptBlock ID="RadScriptBlock1" runat="server">

            <script type="text/javascript">
            function adjustLoadingPanelHeight()
            {
                $get("<%= ajaxLoadingPanel.ClientID %>").style.height = document.documentElement.scrollHeight + "px";
                var imgLoading = $get("<%= imgLoading.ClientID %>");
                centerLoadingImage(imgLoading);
            }

            function centerLoadingImage(element)
            {
                var scrollTop = document.body.scrollTop;
                var scrollLeft = document.body.scrollLeft;
                var viewPortHeight = document.body.clientHeight;
                var viewPortWidth = document.body.clientWidth;

                if (document.compatMode == "CSS1Compat")
                {
                    viewPortHeight = document.documentElement.clientHeight;
                    viewPortWidth = document.documentElement.clientWidth;
                    scrollTop = document.documentElement.scrollTop;
                    scrollLeft = document.documentElement.scrollLeft;
                }

                var topOffset = Math.ceil(viewPortHeight/2 - element.offsetHeight/2);
                var leftOffset = Math.ceil(viewPortWidth/2 - element.offsetWidth/2);
                var top = scrollTop + topOffset - 40;
                var left = scrollLeft + leftOffset - 70;
                element.style.position = "absolute";
                element.style.top = top + "px";
                element.style.left = left + "px";
            }

            </script>

        </telerik:RadScriptBlock>
        <%--11JUN09: Added EnableScriptCombine="false" to scriptMgr--%>
        <telerik:RadScriptManager ID="scriptMgr" runat="server" EnableScriptCombine="true"
            EnableViewState="False">
        </telerik:RadScriptManager>
        <telerik:RadStyleSheetManager ID="cssMgr" runat="server" EnableViewState="False">
        </telerik:RadStyleSheetManager>
        <telerik:RadAjaxManager ID="ajaxMgr" EnableViewState="True" DefaultLoadingPanelID="ajaxLoadingPanel"
            runat="server">
            <ClientEvents OnResponseEnd="ajaxResponseEnd" />
            <ClientEvents OnRequestStart="adjustLoadingPanelHeight();" />
        </telerik:RadAjaxManager>
        <telerik:RadAjaxLoadingPanel ID="ajaxLoadingPanel" BackColor="#AAAAAA" InitialDelayTime="500" Width="100%"
            Height="100%" Style="position: absolute; top: 0; left: 0; text-align: center;
            vertical-align: middle; z-index: 1;" Transparency="20" IsSticky="true" runat="server">
            <asp:Image ID="imgLoading" runat="server" AlternateText="Loading..." ImageUrl="images/icons/ajax-loader4.gif"
                BorderStyle="None" />
        </telerik:RadAjaxLoadingPanel>

Thanks for the help!

-- Allen

[Dimo]

Hi Allen,

You code snippet looks OK, except that

<ClientEvents OnRequestStart="adjustLoadingPanelHeight();" />

should be

<ClientEvents OnRequestStart="adjustLoadingPanelHeight" />


Please check for JS errors during or after the AJAX request.

If the problem persists, we will need a runnable web page, which exhibits the unexpected behavior.

Greetings,
Dimo
the Telerik team

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[Allen Smothers]

Thanks for the help.  I've updated my code with your fix but the issue still remains.

I will try to put together a simple solution that contains the behavior.

- Allen