Rad Window is blank on iPad

2 posts, 0 answers
  1. karthic kanmani
    karthic kanmani avatar
    1 posts
    Member since:
    Apr 2010

    Posted 21 Mar 2013 Link to this post

    We are using Rad Window all over the application. The url of the RadWindow is set to an another aspx page which has a form with text box and rad combo box. It works fine on the web. It opens up the on Rad Window (as a popup ) with all the controls but the same Window open up blank on iPad. I can see the window on Ipad but the window is blank without any controls. Any idea to fix this bug ?. I am using Rad window with "WebBlue skin".

    <telerik:RadWindow ID="rwCreateWorkOrders" runat="server"
        Style="z-index: 9000" Skin="WebBlue" Width="650px" VisibleStatusbar="false" Height="330px" ShowContentDuringLoad="False">
  2. Marin Bratanov
    Marin Bratanov avatar
    3567 posts

    Posted 25 Mar 2013 Link to this post


    Can you also confirm the version of the suite that you are using? I am asking this because there have recently been fixes for iPad and I advise that you try the latest one and see if things work as expected with you.

    Also, in case you are loading an entire page in the RadWindow could you try loading it in a simple iframe to confirm if the problem stems from RadWindow or from some of the numerous issues iOS has with iframes?

    If you can reproduce the problem with our online demos could you tell me which one and what are the steps I need to take in order to see the issue?

    Marin Bratanov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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