rad text box not working properly in IE

6 posts, 1 answers
  1. Mark
    Mark avatar
    25 posts
    Member since:
    Feb 2012

    Posted 11 Dec 2012 Link to this post

    Hello, I have page with several rad textboxes - and one of them doesn't work right in Internet Explorer (IE 9).  It works fine in all other browsers.
    The issue is that you can't click on it to type into the box.  BUT, if you hover over the border (very edge of the textbox), you get the Text Mouse Pointer that allows you to click on it and type.  But, just clicking on the textbox in the type area doesn't work.

    It works great in Chrome and FireFox.

    How to overcome this issue?
  2. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 14 Dec 2012 Link to this post

    Hello Mark,

    It is very strange that only one of the textboxes is not working properly in IE 9. Most probably there is something specific which you have added for the problematic textbox. Can you double check the code and see with what it differs from the others?

    Regards,
    Pavlina
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Mark
    Mark avatar
    25 posts
    Member since:
    Feb 2012

    Posted 14 Dec 2012 Link to this post

    Yeah, I looked at that.  They are identical with the exception of their ID's. (copied and pasted).
    I didn't know if anyone had come across this issue in the past or not - and if so, how it was fixed.
    If there's anything you can think of, please let me know.

    Thanks
    mb
  5. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 14 Dec 2012 Link to this post

    Hello,

    We have not encounter such issue before, therefore to be able to investigate the problem you should send us the problematic page code and if possible a live url. Thus we will be able to observed the issue you are facing and advice you further.


    Kind regards,
    Pavlina
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. Mark
    Mark avatar
    25 posts
    Member since:
    Feb 2012

    Posted 17 Dec 2012 Link to this post

    I wish I could send you a link, but the site is still in BETA and this is proprietary to a specific client and we don't want our code out there.  HOWEVER, here is a sample of what it looks like on the page:  (please note that the onkeyup - is taken from your examples on other forum topics - and the other textboxes on the page contain the same functionality and they are working properly.)

          <asp:Panel Style="float: left;" runat="server" ID="TemplateFieldsPNL" Visible="True">
              <div style="padding: 6px;">
                  <table>
                      <tr>
                          <td style="width: 70px; padding-bottom: 8px;">
                              <asp:Label ID="lblHeadline" runat="server" Text="Headline:"></asp:Label>
                          </td>
                          <td colspan="2" style="padding-bottom: 8px;">
                              <telerik:RadTextBox ID="HeadlineTextTB" onkeyup="validateLimit(this,55)" MaxLength="55" TabIndex="1" Width="400px" runat="server" />
                          </td>
                      </tr>
                       ....<%--more code--%>
                       ....<%--more code--%>
                       ....<%--more code--%>
                       ....<%--more code--%>
              </table>
    </panel>

  7. Answer
    Vasil
    Admin
    Vasil avatar
    1547 posts

    Posted 20 Dec 2012 Link to this post

    Hi Mark,

    When I use your markup it is working correct in IE, I am using the latest version of RadControls. If I remember correctly in Q1 there was a bug in the span element of RadInput, and it was not possible to be clicked in some versions of IE in some circumstances.

    Try to run your site using the latest version of RadControls.
    Also inspect the input element of the TextBox and see if some of your CSS rules is not applied to the input by wrong specificity..

    Regards,
    Vasil
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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