Rad Editor toolbar is not rendering correctly

2 posts, 0 answers
  1. kartik
    kartik avatar
    11 posts
    Member since:
    Jun 2014

    Posted 03 Feb 2015 Link to this post

    Hi,

    The Rad Editor toolbar is not rendering correctly. On loading of editor, the tool bar is stretched to the bottom covering the entire content are and the editor does not appear to be editable.

    Telerik version : 2010.2.1029.35
    Browser : IE 8,9 and 11

    Thanks in advance for the suggestions.

  2. Misho
    Admin
    Misho avatar
    129 posts

    Posted 06 Feb 2015 Link to this post

    Hi,

    From the additional information that you have provided for Telerik version it is noticeable that the controls release on your side is from 2010. The initial release of IE9 was in 2011 so it is expected that there might be some issues and visual glitches with RadEditor control.

    That's why I would recommend you to upgrade to the latest version of Telerik UI for ASP .NET AJAX controls Q3 2014 SP1 and validate whether these issues are still happening.

    If you are still experiencing the same unwanted behavior could you please isolate the issue in a sample fully runnable project that matches your setup and customizations with detailed reproduction steps and environment details (OS, Browser, .NET version), so we will be able to reproduce and examine it locally on our side?

    Best Regards,
    Misho
    Telerik
     

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