Quicktime plugin?

11 posts, 0 answers
  1. Andrew
    Andrew avatar
    39 posts
    Member since:
    Feb 2011

    Posted 16 Jan 2014 Link to this post

    Since we've upgraded to Telerik version Q3 2013, our site always asks to enable access to the Apple QT plugin (on IE browsers where it is disabled). We have the identical site on our production server with the previous Telerik version, and that doesn't do it.

    It seems to stem from the inclusion of a load of browser capabilities tests that are in the script resources now - such as

    l.addTest(

    "QuickTimePlayer",function(){if(Q.ActiveXObject){return R("QuickTime.QuickTime")||R("QuickTimeCheckObject.QuickTimeCheck");

    }

    else{return S("QuickTime Plug-in");

    <edit>
    I've just tracked those lines down to core.js, Quicktime and a bunch of other browser capabilities tests are in there now. They weren't present in the Q2 2013 version.

  2. Eyup
    Admin
    Eyup avatar
    3014 posts

    Posted 21 Jan 2014 Link to this post

    Hello Andrew,

    Generally, this notification is observed due to the instantiation of an ActiveX control used by IE for plug-in detection.

    Basically, we are aware of this behavior and looking for an approach to work around the problem. Currently, we are planning to do that during ondemand of this action, which means that the notification should arise only initially when the browser makes plug-in check for the first time, only if there is any custom code or control on the page to use this detection feature.

    Regards,
    Eyup
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Andrew
    Andrew avatar
    39 posts
    Member since:
    Feb 2011

    Posted 21 Jan 2014 Link to this post

    That's very good news that a fix is in the works - is there nothing available we can do as a workaround currently? This is preventing the release of our current software which has been internally upgraded to the newer version.
  5. Eyup
    Admin
    Eyup avatar
    3014 posts

    Posted 24 Jan 2014 Link to this post

    Hi Andrew,

    I'm afraid currently all that can be done to prevent these confirmations is to change a property in the settings of IE:
    Internet Options -> Security tab -> Custom level:
    http://screencast.com/t/xeov6C0F0

    Hope this helps in your case.

    Regards,
    Eyup
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  6. Andrew
    Andrew avatar
    39 posts
    Member since:
    Feb 2011

    Posted 28 Jan 2014 in reply to Eyup Link to this post

    Unfortunately, this is no help to us. We cannot just tell thousands of users to change their IE settings! Its not even possible for users to do so, in the corporate, centrally administered environments that a lot of our users come from. Why was this update to the CORE include allowed to go through like this - you must have realised that IE users would now always be prompted with a warning message if they visit ANY site that happens to have a Telerik reference, even if its for a single Numeric Textbox!
  7. Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 28 Jan 2014 Link to this post

    Hello Andrew,

    I can understand your frustration and I want to assure you that this issue is with very high priority. We are currently working on it and will do our best to handle it for the upcoming release (Q1 2014).

    Please excuse us for the inconvenience.

    Regards,
    Dobromir
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
  8. Simon
    Simon avatar
    2 posts
    Member since:
    Mar 2011

    Posted 28 Mar 2014 in reply to Dobromir Link to this post

    We notice that Q1 2014 was released a month ago, but we can't see any Release Notes about this problem.

    Has it been fixed?
  9. Andrew
    Andrew avatar
    39 posts
    Member since:
    Feb 2011

    Posted 28 Mar 2014 in reply to Simon Link to this post

    I don't think it is - even though it was 'top priority' for the next release!! Amusingly, even this forum now prompts me to install the add-on 'Apple' from 'Apple Inc.' at the bottom of the page!!

  10. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    540 posts

    Posted 01 Apr 2014 Link to this post

    Hello, Andrew.

    The fix Dobromir mentioned was included in the 2014 Q1 release. It's also present in the change log, albeit in a more broader / vague manner:

    Captcha
    The Audio Detection is moved from Detection Framework into RadCaptcha to prevent ActiveX popup when it is not used.

    (From http://www.telerik.com/support/whats-new/aspnet-ajax/release-history/q1-2014-version-2014-1-225.)

    Regards,
    Ivan Zhekov
    Telerik
     

    Build cross-platform mobile apps using Visual Studio and .NET. Register for the online webinar on 03/27/2014, 11:00AM US ET.. Seats are limited.

     
  11. Thomas Kelley
    Thomas Kelley avatar
    3 posts
    Member since:
    Feb 2006

    Posted 23 Sep 2015 in reply to Eyup Link to this post

    Did this fix get released?
  12. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    540 posts

    Posted 25 Sep 2015 Link to this post

    Yes, Thomas, the fix was released as explained below.

    Regards,
    Ivan Zhekov
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
Back to Top
UI for ASP.NET Ajax is Ready for VS 2017