Quick Access Toolbar not working in some browsers

3 posts, 0 answers
  1. Mike Hanson
    Mike Hanson avatar
    25 posts
    Member since:
    Jul 2005

    Posted 31 Dec 2011 Link to this post

    If the Quick Access toolbar is enabled for the RibbonBar then in all browsers except IE9 a javascript error occurs and prevents everything from working.
    If I disable the QA toolbar all works fine.
    The error occurs in the initialize method of the RibbonBarQuickAccessToolbarItem object.

    I have attached a screenshot of the error as seen in the developer tools of Safari 5. 
  2. Mike Hanson
    Mike Hanson avatar
    25 posts
    Member since:
    Jul 2005

    Posted 02 Jan 2012 Link to this post

    Further to this I find that when I simply disable the QuickAccessToolbar that the background of all buttons in the RibbonBar is black and items do not align correctly.  If I add code to detect the browser and disable the QA toolbar if not IE 9 all works fine.
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  4. Kate
    Kate avatar
    1898 posts

    Posted 04 Jan 2012 Link to this post

    Hello Michael,

    I tried to reproduce the issue that you describe with the QuickAccessToolbar of the RadRibbonBar and using the 2012.1.1122.35 version of the Telerik controls but to no avail. Please refer to the attached page. Can you try to modify it in a way so that it demonstrates the error so we can inspect it locally? 

    Kind regards,
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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