Questions about your service

2 posts, 0 answers
  1. Guest
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    506 posts
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    Feb 2012

    Posted 06 Jun 2012 Link to this post

    Hello, i'm going to use your stats service for my applications, but i have few questions: 1. How often do you update SDK ? Should i update my app after you update SDK, or its keeps working ? 2. I have >7 localizations at my software. How to implement stats tracking in that case ? Regards, Dmitriy
  2. Guest
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    506 posts
    Member since:
    Feb 2012

    Posted 06 Jun 2012 Link to this post

    Hi Dmitriy Regarding your questions: 1) You can take a look at our release history (http://support.eqatec.com/entries/20320892-monitor-library) to get a feel for the SDK update cycle but as a rule of thumb, we want as few updates to the SDK as possible. We don't want to end up in a situation were the SDK exists in a lot of variations out there so we keep the number of updates fairly low. 2) You should have no issues with tracking multiple localizations of your software with our service. Our API offers a simple method called TrackFeature(string featureName) that allows you to track the usage of a named feature. If you use the localized name of e.g. a button or some text from the UI as the name of the feature you will not be able to correlate the features from different locales. We strongly recommend that when tracking features you use names that you determine your self in the code instead of relying on UI-level names and localizations. Regarding exceptions, we bundle exceptions with similar types and stacktraces for an easier overview. We clean the stacktraces so we are able to compare stacktraces received from an english locale with stacktraces and the exception messages are converted to english, if at all possible. Hope this helps, Feel free to post followup questions or send us feedback. Best regards Soren EQATEC Team
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