Project not found

3 posts, 0 answers
  1. Frank
    Frank avatar
    10 posts
    Member since:
    Mar 2013

    Posted 13 Aug 2013 Link to this post

    Last night I created and worked on a new project at home.  I arrived at work this morning and wanted to work some more on it (a different PC).  Logging in to Graphite I do not see my project!  I also tried Mist and it isn't there as well.  Now I'm worried my project is completely gone.

    Where is my project, and why can't I see it on Mist?!?!
  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 13 Aug 2013 Link to this post

    Hello Frank,

    We've had some maintenance last night and you might have hit that exact time frame. We've just synced your account, so please login again and see whether your project is there.

    Please also check whether you have used the same credentials to login to Icenium - each login represents different account in the cloud server.

    If none of the above resolved the problem, can you let us know the name of your project and the account you've used to create it?

    Regards,
    Steve
    Telerik

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  3. Frank
    Frank avatar
    10 posts
    Member since:
    Mar 2013

    Posted 13 Aug 2013 Link to this post

    It is there now.  Thanks so much!
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