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ProgressArea Not Always Displaying

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Upload (Obsolete)
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Don
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Don asked on 27 Jul 2009, 08:53 PM
I have developed a very simple demo web site that allow a user to upload files, and then in code behind, I iterate through the 

RadUpload1.UploadedFiles object.  For each iteration of the loop, I am opening the file and doing some processing.  I am using the ProgressArea to show custom progress as I process the file on the web server.  This is working fine and the ProgressArea is displaying.

However, for the first part, where the file is being uploaded to the web server.  The progress area does not display.  It's not that the upload is too quick.  It takes about 80 seconds to upload.  But for all that time, the progress area does not display until the file is finally uploaded and the custom progress area starts.

Any idea why that would be?

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Genady Sergeev
Telerik team
answered on 28 Jul 2009, 03:26 PM
Hi Don,

Here you can find a list of possible reasons for the RadProgressArea not working. Please verify that neither of them is applicable in your case.

In addition, as an attachment to this ticket you can find a sample project demonstrating custom progress after a regular postback progress monitoring.

Best wishes,
Genady Sergeev
the Telerik team

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Don
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answered on 28 Jul 2009, 06:59 PM
Actually the custom progress is working fine.  It is the file upload progress that does not display (same page, same control).  I am using the same progress area for both.  First the file upload, and then the custom progress.  I have verified all the correct settings (again, it works for custom progress).  Any idea why the file upload progress would not appear?
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Genady Sergeev
Telerik team
answered on 29 Jul 2009, 09:23 AM
Hi Don,

Just in case you use FireFox 3.5, please be notified that the Q1 version of the RadProgressArea does not display under the later browser.

This issue is really strange, can you give us some more information regarding your scenario. Is there any custom CSS that might break the RadProgressArea? Is it possible for you to provide us a with sample page that reproduces the case or a Live URl where we can observe the issue?

There is one troubleshoot step that you can do in order to verify that the RadProgerssArea is working: When file upload starts, open FireBug and navigate to the Console tab. Once there you should see something like the attached screenshot.



Regards,
Genady Sergeev
the Telerik team

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Don
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answered on 30 Jul 2009, 12:52 PM
I created a very basic demo that seems to work correctly on my development computer.  The upload progress area displays as it should.  However, when I deploy the demo website to my development server, and run the demo page there, the progress area does not display.

I am using a trial license for the RadControls.  Would that somehow be causing this?  Are there deployment requirements and instructions?  I used the "publish" feature in VS2008 to deploy the web site.  and of course configured it in IIS on the target development server first.
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Don
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answered on 31 Jul 2009, 01:58 PM
Bump.  Anyone know if this is an issue with deployment for a trial license?  Do I need to install the product on the target server?
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Don
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answered on 31 Jul 2009, 07:17 PM
I tried firebug with firefox, and I still cannot get the progressarea to display when running this on my development server.  I got the same display as the one in your attachment.  I see the javascript callbacks via firebug.  However, notice in your attachment, there is no progress area displaying.  Same for me.  Any ideas why?
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Kamen Bundev
Telerik team
answered on 03 Aug 2009, 06:40 AM
Hi Don,

Versions prior 2009.2 701 does not show the progress area under Firefox 3.5. To see it under this browser, you should upgrade to the Q2 release.

If you don't see the progress area in other browsers, please specify which ones, which version of the controls you're using on your development machine and on your server and do you have any Firewall or AV software installed on your server.

Sincerely yours,
Kamen Bundev
the Telerik team

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Genady Sergeev
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Don
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Kamen Bundev
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