Problems with display on an Android device

2 posts, 0 answers
  1. Ron
    Ron avatar
    122 posts
    Member since:
    Sep 2011

    Posted 19 Mar 2015 Link to this post

    We ran into a problem on a specific customer device - where views are not displayed properly - it seems that only half of the screen is shown and the rest is empty. This seems to work fine on most devices we tried - including the same type of device. Sometimes (quite often for this user) - the app only occupies the bottom half of the screen and does not display the entire view. 

    Details:

    kendo version: v2014.3.1119
    apache cordova (phonegap) 3.6.4
    Android 4.4.2
    Samsung Galaxy S4

    We tried it on another Galaxy S4 and it works for us just fine.

    We are not sure if this is Cordova related, kendo-ui related or something related to how we use kendo-ui.

    Any ideas / help would be appreciated.

    Ron
  2. Petyo
    Admin
    Petyo avatar
    2439 posts

    Posted 21 Mar 2015 Link to this post

    Hi Ron,

    we haven't seen anything like this so far. You may try debugging the device remotely to check for any further clues. 
     
    Regards,
    Petyo
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
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