Problems using

4 posts, 0 answers
  1. Jan-Dirk
    Jan-Dirk avatar
    327 posts
    Member since:
    Jun 2012

    Posted 01 Oct 2013 Link to this post

    Todd Anglin showed off Eqatec Application Analytics during the keynote and I thought it would be nice to try this in one of my apps. Unfortunately, after referencing to appmonitor.js my app doesn't work anymore. No errors in log or any other signs why this is happening. Removing the reference to appmonitor.js will cause the app to work as intended.

    I used appmonitor.js from Github here: https://github.com/toddanglin/icenium-eqatec-demo

    This is how I reference to appmonitor.js:
    <script src="scripts/appMonitor.js" type="text/javascript" />

    I did not forget to include EqatecMonitor:

    Any idea what could be wrong?
  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 04 Oct 2013 Link to this post

    Hi JD,

    I followed all the instructions from the key note (you can watch the recording from my signature) and was able to successfully run a project and track my actions in eqatec. Please review it again and verify you haven't missed a step. If you continue to have problems, please share which is the problematic project and we would take a look.

    Regards,
    Steve
    Telerik
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  3. Jan-Dirk
    Jan-Dirk avatar
    327 posts
    Member since:
    Jun 2012

    Posted 14 Oct 2013 Link to this post

    Finally got around to work on this again and I got it to work. I am seeing data coming in.

    A few moments later I saw an email coming in from Eqatec with subject 'First data is in and we have some existing news for you' (I think 'existing' should read 'exciting'?).

    Reading the email I found this text:
    We will continue to log data for the first 100 unique monitored application instances. If you pass this limit, we’ll provide you with a grace period of 5 days to review your data (and upgrade to a plan), after which the data collection service will stop for the remainder of the current 30 day period. When a new 30 day period starts we will start collecting data again. Of course, we will notify you when the grace period starts, so please make sure to add the @telerik.com domain to your approved senders' list.

    Which makes me wonder what happens if the data collection stops. Will my app continue to work?

    Since the application I am using this in is a side project and I am not making any money out of it, it is nice to follow the usage of the app for a couple of weeks. but I must be sure that my app continues to work when data collection stops.
  4. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 14 Oct 2013 Link to this post

    Hi JD,

    Thanks for bringing the typo to our attention, I've reported it to the Eqatec guys for fixing. About your question - the data collection happens behind the curtains and is not visible to the app user. It is essential that it stays that way and whether the analytics work or not should not block an app in any way. With that said, you have not mentioned what was your original problem that caused this issue to surface.

    Additionally, the approach that you've seen in the keynote is inherent to web apps and we used it for a hybrid app just to give a hint about Eqatec. The final implementation of the Eqatec analytics for hybrid mobile apps however would include a custom Cordova plugin instead of referencing a javascript, so stay tuned.

    Regards,
    Steve
    Telerik
    You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
    Looking for tips & tricks directly from the Icenium team? Check out our blog!
    Share feedback and vote for features on our Feedback Portal.
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