Thank you for getting to us with this!
The unexpected behavior which you have experienced is a known issue. The issue is already added to our to-do list. We can assure you that we are doing our best to develop all enhancements to the control as soon as possible. You able to track its implementation progress using the Feedback & Ideas portal – pasting snapshots issues
The issue is specific to the program which you are copying the image from. Please take a look at this forum post
for a reference.
However, we have also found a workaround for the problem and it should display correctly snapshots. For using it, I would recommend you to subscribe to the CommandExecuting event of RadRichTextBox and handling it in the following way:
.editor.CommandExecuting += PasteImageCommand;
sender, CommandExecutingEventArgs e)
PasteCommand command = e.Command
BitmapSource imageSource = Clipboard.GetImage();
(MemoryStream stream =
JpegBitmapEncoder encoder =
I hope this helps.
All the best,
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