Problems Deploying RadEditor to Server Farm

2 posts, 0 answers
  1. Ted
    Ted avatar
    1 posts
    Member since:
    Jun 2009

    Posted 26 Jun 2009 Link to this post

    I followed the instructions on deploying RadEditor to a server farm using the stsadm tool.  However, I can only get "RadEditor to edit List Items" to work on 1 out of 3 servers in the farm.  The SP administrative panel says that the deploy seceded and the RadEditor web part works on all three.  I have rebooted and restarted IIS but the default SP editor shows up on two of the three servers.

    I have feature definitions for RadEditorFeatureIE and RadEditorFeature on the servers that are not working. 

    Where I should start the debugging process to try to figure out why it is not working?
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 01 Jul 2009 Link to this post

    Hello Ted,

    Could you please check if you activated the features as an Administrator user.

    The first time you activate a RadEditor feature, you must be logged as an Administrator user. This is required, because the editor needs to update the default list editing template by copying a file - from \TEMPLATE\FEATURES\RadEditorFeature\RadEditorList.ascx to \TEMPLATE\CONTROLTEMPLATES\RadEditorList.ascx.

    The file is copied by the IIS worker process, which in turn is impersonating the currently logged in user. That is why you need to be logged in as an Administrator to be able to copy the file. Once the file is copied, any user can activate/deactivate the RadEditor features.



    Sincerely yours,
    Stanimir
    the Telerik team

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