Problem with UI Edition licence

6 posts, 0 answers
  1. Miguel Angel
    Miguel Angel avatar
    4 posts
    Member since:
    Apr 2013

    Posted 19 Jun 2013 Link to this post

    I can´t find a threat to post this.

    The last week we buy the UI Edition licence but sometimes appears the message that says that we use a trial version.
    In the telerik control manager we have installed:
     ASP.NET AJAX
    Silverlight
    WPF
    Windows Forms
    Kendo UI

    Some solution?

    Mike.
  2. Blajka
    Admin
    Blajka avatar
    8 posts

    Posted 24 Jun 2013 Link to this post

    Hi Mike,

    Thank you for contacting us.

     As I can see the DevCraft UI Edition license is registered under gfernandez@mmiopenings.com account. He is License holder and licensed user for the software and that is why he is the only person who can download the software. The option is available under his account >> DevCraft UI Edition >> Downloads.

    I hope this clears things up. Let me know if I can assist you further.

    Regards,
    Blajka
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  3. Miguel Angel
    Miguel Angel avatar
    4 posts
    Member since:
    Apr 2013

    Posted 24 Jun 2013 Link to this post

    Hi Blajka,

    I use this account because its my personal mail and is more easy for me get support.
    When I install telerik, I use the account gfernadez.


    http://imageshack.us/photo/my-images/534/q7nv.jpg/

    http://imageshack.us/photo/my-images/838/a4qu.jpg/


    Regards.

    Mike
  4. Blajka
    Admin
    Blajka avatar
    8 posts

    Posted 27 Jun 2013 Link to this post

    Hello Miguel,

    Thank you for your reply.

    I can transfer DevCraft UI Edition license from gfernandez@mmiopenings.com to mgarcia@mmiopenings.com account. In this way you will be able to log into mgarcia@mmiopenings.com account and download the software.

    Let me know if this works for you.

    Looking forward to your reply.
     
    Regards,
    Blajka
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  5. Miguel Angel
    Miguel Angel avatar
    4 posts
    Member since:
    Apr 2013

    Posted 27 Jun 2013 Link to this post

    Ok, please transfer the license to my account.

    Thank you.
    Mike
  6. Yuliyana
    Admin
    Yuliyana avatar
    2 posts

    Posted 02 Jul 2013 Link to this post

    Hello Mike, 

    Thank you for your confirmation. My colleague Blajka requested that I follow up with you.
    It is all set now. We have transferred the license as per your request.
    Please let me know if there is anything else I can assist you with.

    Regards,
    Yuliyana
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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