Problem with RadEditorMOSS 5.0.0.0

20 posts, 0 answers
  1. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 19 May 2008 Link to this post

    Hi,

    I just downloaded and installed the new Prometheus version.

    Unfortunately I can't get it to work.

    I have MOSS 2007 SP1 with ASP.NET 3.5 installed.
    The web.config has been updated according to the article referred to in the readme.txt. Of course, the version numbers of system.web.extension have been changed to 3.5.0.0 accordingly.

    I can add and deploy the solutions and I can also activate the features, but the HTML editor does not change.

    When I try to add it as a webpart, I get the following error:

    Unable to add selected web parts.
    Telerik Rad Editor for MOSS: One of the properties of the selected web part has an incorrect format. Windows Sharepoint Services cannot deserialize the webpart. Check the format of the properties and try again.

    What went wrong?

    Regards

    Martin

  2. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 19 May 2008 Link to this post

    Note: I updated from version 4.5.3.0, which worked fine before.

  3. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 19 May 2008 Link to this post

    Diagnostics logging says that it refers to the old version of System.Web.Extensions somewhere.
    Is ASP.NET 3.5 still so uncommon?

    05/19/2008 23:38:33.23  w3wp.exe (0x20B4)                        0x22C0 Windows SharePoint Services    Web Parts                      8l4f Monitorable Error importing WebPart. Assembly RadEditorSharePoint,Version=5.0.0.0,Culture=neutral,PublicKeyToken=1f131a624888eeed, TypeName. Telerik.SharePoint.RadEditorWebPart  
    05/19/2008 23:38:33.23  w3wp.exe (0x20B4)                        0x22C0 Windows SharePoint Services    Web Parts                      89ku High     Failed to add webpart virtualserverwp:c:/inetpub/wwwroot/wss/virtualdirectories/80/wpcatalog/radeditorsharepoint_5.0.0.0__1f131a624888eeed_radeditorsharepoint.dwp;Telerik%2520RadEditor%2520for%2520MOSS.  Exception Microsoft.SharePoint.WebPartPages.WebPartPageUserException: One of the properties of the Web Part has an incorrect format. Windows SharePoint Services cannot deserialize the Web Part.  Check the format of the properties and try again. ---> System.InvalidOperationException: There is an error in XML document (1, 40). ---> System.IO.FileNotFoundException: Could not load file or assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.  File name: 'System.Web.Extension... 
    05/19/2008 23:38:33.23* w3wp.exe (0x20B4)                        0x22C0 Windows SharePoint Services    Web Parts                      89ku High     ...s, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'     at Telerik.SharePoint.RadEditorWebPart..ctor()     at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderRadEditorWebPart.Read12_RadEditorWebPart(Boolean isNullable, Boolean checkType)     at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderRadEditorWebPart.Read13_WebPart()         --- End of inner exception stack trace ---     at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)     at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)     at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)     at Microsoft.SharePoint.WebPartPages.WebPa... 
    05/19/2008 23:38:33.23* w3wp.exe (0x20B4)                        0x22C0 Windows SharePoint Services    Web Parts                      89ku High     ...rt.ParseXml(XmlReader reader, Type type, String[] links, SPWeb spWeb)     --- End of inner exception stack trace ---     at Microsoft.SharePoint.WebPartPages.WebPart.ParseXml(XmlReader reader, Type type, String[] links, SPWeb spWeb)     at Microsoft.SharePoint.WebPartPages.WebPart.Parse(String s, Type type, String[] links, SPWeb spWeb)     at Microsoft.SharePoint.WebPartPages.WebPartImporter.CreateWebPart(Boolean clearConnections)     at Microsoft.SharePoint.WebPartPages.WebPartImporter.Import(SPWebPartManager manager, XmlReader reader, Boolean clearConnections, Uri webPartPageUri, SPWeb spWeb)     at Microsoft.SharePoint.WebPartPages.WebPartImporter.Import(SPWebPartManager manager, XmlReader reader, Boolean clearConnections, SPWeb spWeb)     at Microsoft.SharePoint.WebPartPages.WebPartQui... 
    05/19/2008 23:38:33.23* w3wp.exe (0x20B4)                        0x22C0 Windows SharePoint Services    Web Parts                      89ku High     ...ckAdd.ImportVirtualServerWebPart(String filePath, SPWebPartManager manager, SPWeb currentWeb)     at Microsoft.SharePoint.WebPartPages.WebPartQuickAdd.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) 
  4. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 19 May 2008 Link to this post

    Ok, I added the following bindingRedirect and now at least something works.
    <dependentAssembly> 
      <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" culture="neutral" /> 
      <bindingRedirect oldVersion="1.0.61025.0" newVersion="3.5.0.0" /> 
    </dependentAssembly> 

    I can now add WebParts and edit page where the radEditor is configured in the page layout (the old fashioned way).

    I still can't use it for editing ListItems or use it as editor for pages (the new feature way).
  5. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 19 May 2008 Link to this post

    Next problem solved:
    Used a user that is local admin on the server to activate the features.
    Now the editor is displayed for list items and web pages.

    But: On web pages, I now see both editors. The Sharepoint editor and below that, the RadEditor.

    Hm. I changed the scope. Maybe I'll change that back.
  6. David
    David avatar
    3 posts
    Member since:
    May 2008

    Posted 21 May 2008 Link to this post

    I am experiencing the same issue.  When I activate the RADEditor for pages, both editors are shown.  Also when I save the page, the content that is placed in the RADEditor page doesn't seem to save.

    Thanks,
    Dave
  7. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 26 May 2008 Link to this post

    Hi David and all others experiencing this problem,

    I just got feedback from Telerik support that they are investigating this problem and hope to provide a solution this week.

    Regards

    Martin
  8. Lini
    Admin
    Lini avatar
    2144 posts

    Posted 28 May 2008 Link to this post

    Hello guys,

    We have fixed the bug and will be releasing an updated build in a couple of days. Sorry for the delay.

    Greetings,
    Lini
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  9. Gavin Pollock
    Gavin Pollock  avatar
    62 posts
    Member since:
    Jan 2005

    Posted 28 May 2008 Link to this post

    A question about upgrading from 4.5.0.3

    If users have added the Telerik control on their pages, and we upgrade the version on the server, will the controls still work with the content that was inserted into them?

    Cheers
    Gavin
  10. Lini
    Admin
    Lini avatar
    2144 posts

    Posted 28 May 2008 Link to this post

    Hi Gavin,

    If you decide to upgrade from version 4.x to version 5.x, the content will be preserved. For a step by step guide, visit http://www.telerik.com/help/aspnet-ajax/upgrade-instructions-from-v4-to-v5.html

    Regards,
    Lini
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  11. Peter
    Peter avatar
    1 posts
    Member since:
    Nov 2007

    Posted 02 Jun 2008 Link to this post

    Has the updated build been released yet?  I am still seeing version 5.0.0.0 on Client.net.
  12. George
    Admin
    George avatar
    859 posts

    Posted 03 Jun 2008 Link to this post

    Hi Peter,

    No, the new version of RadEditor for MOSS is not released yet, because we are currently working on one more problem which have to be fixed.

    If this problem is a showstopper for you, please open a support ticket and we will send you a custom build  in which the issue will be fixed.

    Kind regards,
    George
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  13. Charles
    Charles avatar
    5 posts
    Member since:
    Jun 2008

    Posted 05 Jun 2008 Link to this post

    I can't get it to work either. I followed all the steps and nothing happens.  I activated the controls, but the text boxes do not change from their default.  Should I have some AJAX files in my BIN folder?

    Thanks.

    Note:  I am using version 5.0.1
  14. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 06 Jun 2008 Link to this post

    Did you activate the feature using a user with local admin rights on the server?
    This is required for the first time, because there is a file that has to be copied.
  15. Charles
    Charles avatar
    5 posts
    Member since:
    Jun 2008

    Posted 06 Jun 2008 Link to this post

    I activated the feature using the Administrator account directly on the webserver.  Should I use another account?  What files are copied and where?

    Thanks for your help!
  16. George
    Admin
    George avatar
    859 posts

    Posted 09 Jun 2008 Link to this post

    Hi,

    Did you reset the web server before or after you deactivated/activated the editor features? You should do the IIS reset after you activate the features.

    First, go to the form where the editor should be visible. From that page, go to site settings and then site features and then check if the features are active. It is important to be on the form page with the editor, since sometimes the form is in a different site.

    Next, check if the following file is present on the server: \Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\CONTROLTEMPLATES\RadEditorList.ascx
    If the editor features are activated successfully, the file should be there. If it is not, then the feature was not activated successfully. Check if the account you used to activate the features has administrative privileges. You need to activate the features with an administrator account.

    Finally, if you still cannot see the editor, then perhaps there is something wrong with the installation. In this case I suggest that you retract and re-deploy the RadEditor solution and check the steps above.

    I hope this helps.

    Sincerely,
    George
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  17. IKB
    IKB avatar
    24 posts
    Member since:
    Sep 2007

    Posted 09 Jun 2008 Link to this post

    Sorry to correct you George, but with version 5 the file we have to look for has changed.

    Please look for TelerikRadEditor.ascx in the controltemplates folder.

    Regards

    Martin
  18. George
    Admin
    George avatar
    859 posts

    Posted 10 Jun 2008 Link to this post

    Hi,

    Please excuse me for the omission.

    Indeed in RadEditor for MOSS v.5.x the file is called TelerikRadEditor.ascx


    I hope this helps.

    Kind regards,
    George
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  19. Charles
    Charles avatar
    5 posts
    Member since:
    Jun 2008

    Posted 10 Jun 2008 Link to this post

    Thanks for your help!  I really appreciate it.  It looks like it is a systematic incompatability with WSS 3.0  

    http://www.telerik.com/community/forums/thread/b311D-beckhg.aspx

    Hopefully the Telerick folks will find a fix.

  20. George
    Admin
    George avatar
    859 posts

    Posted 11 Jun 2008 Link to this post

    Hi Charles,

    We will do our best to fix this problem in the next update of the control.

    Please excuse us for the temporary inconvenience.

    Sincerely,
    George
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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