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Problem with online demo in Safari (iPad)

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David McClelland
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David McClelland asked on 20 Feb 2013, 04:51 PM
At my development machine, I can run the Olympic Games Medals by Sport online demo with no problem.  I can click on any bar in the "Medals by Sport" bar chart, and it shows the label (example:  33 medals) and the "Medal Type" pie chart updates accordingly.

However, attempting to demonstrate that to my supervisor on his brand-new iPad Mini using the Safari browser, I can click on any bar and it shows the label - but the "Medal Type" pie chart does not ever update.  It only ever displays the Gold/Silver/Bronze medal breakdown for the first bar.

Does anyone know what it would take to fix this demo?  I was trying to show that the Telerik controls would work in any browser.

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MasterChiefMasterChef
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answered on 20 Feb 2013, 05:36 PM
Hi David McClelland,

Unfortunately I cannot replicate your problem in safari (iPad 2). I was able to get the pie chart to update when pressing on the bar in the bar chart twice. That being said, when attempted in Opera Mini I was only able to see half the demo (the bar chart was replaced with 'ErrorUnknown source'), and when attempted in Google Chrome's mobile browser I was unable to see any of the demo (with the exception of the text boxes and 'Update Chart' button). Something seems a little odd when this demo is viewed from a mobile browser.

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Anand
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answered on 05 Jan 2014, 05:58 AM
The application will only work properly if it is touch enabled. I mean the app should use touch enabled controls.
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Dimitar
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answered on 06 Jan 2014, 04:34 PM
Hello Anand,

Thank you for this post. I would like to mention that the Telerik controls for ASP.NET AJAX are touch enabled.
Thus, applications built with Telerik controls work on touch devices as well as on desktop machines.

I have tested the Olympic Medals Per Sport online demo app with the latest version (2013_3_1114) and it works as expected. The Medals Pie chart updates by a single click on a bar from the Sports Bar chart.

If you have more questions or if you observe other unusual issues, please feel free to contact us.

Regards,
Dimitar
Telerik
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David McClelland
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MasterChiefMasterChef
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Anand
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Dimitar
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