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Problem with installation of telerik 2013 Q1

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manuelmoraga
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manuelmoraga asked on 23 Mar 2017, 08:39 PM

I have problem installing telerik 2013 Q1, my pc has installed the 2010 version, and wanting to install the 2013 Q1 marks an error, I also wanted to install it on another new formatted and updated PC, on both computers I have installed the visual studio 2010 and I get the Same error with executable RadControlsForAspNetAjaxControlPanel_2013_1_220:

Application Version: 2013.1.425.0
Description: Application needs to close
Details:
System.InvalidOperationException: Could not parse ControlPanelReleaseInfo.FileVersion.

Server stack trace:
   en Telerik.CommonInstaller.Application.Services.UpdateService.CheckControlPanelUpdateAvailable()
   en Telerik.CommonInstaller.ControlPanel.Helpers.UpdateHelper.CheckForUpdate()
   en Telerik.CommonInstaller.ControlPanel.ViewModels.LoginPageViewModel.<OnAfterLogin>b__7()
   en System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   en System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
   en System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
   en System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
   en System.Func`1.EndInvoke(IAsyncResult result)
   en Telerik.CommonInstaller.ControlPanel.ViewModels.LoginPageViewModel.<>c__DisplayClassa.<>c__DisplayClassc.<OnAfterLogin>b__9()
   en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler).

 

And when I run the installer Telerik_ASP_NET_Web_Parts_2013_1_220_for_SharePoint_2010_Dev I get the following error:

This installation requires elevated privileges. Run the setup wizard with elevated privileges (run the setup through a console started as Administrator)

I already ran the 2 executables as an administrator and I still get the same errors. Can anyone help me with this, thanks in advance.

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Dyanko
Telerik team
answered on 24 Mar 2017, 08:05 AM
Hi Manuel,

Thank you for reaching us.

It seems you are using very old version of the Telerik Control Panel which is deprecated as a breaking change was introduced. I suggest you to download the latest version of the application. Here is a direct address in order to download the latest version: LINK

Please let us know if any questions occur.

Regards,
Dyanko
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Dyanko
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