Problem with chapter in fullscreen mode

4 posts, 0 answers
  1. do
    do avatar
    6 posts
    Member since:
    Jul 2008

    Posted 17 Nov 2011 Link to this post

    Hi all!
    I have a problem with radmediaplayer:
    1. Add radmediaplayer into form
    2. Add 2 (or more) items to player and add 2 (or more) chapter for each item
    3. When run application, select chapter 2nd and click fullscreen button => Error! (if select first chapter then no problem)
    help me, please!
  2. Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 22 Nov 2011 Link to this post

    Hi Do,

    I wasn't able to reproduce the exception on our side. This is why I attached the sample project I used to test the scenario you described. Can you please let me know if I am missing something?

    If you can reproduce the exception in the attached sample, can you please list the steps I need to follow and give us more details about the exception?

    Thank you in advance for your cooperation.

    Regards,
    Tina Stancheva
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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  4. do
    do avatar
    6 posts
    Member since:
    Jul 2008

    Posted 23 Nov 2011 Link to this post

    Thank for reply, Tina!

    I still get error in my project (see attached file for error detail)
    My xaml:

    <UserControl x:Class="_340326_MediaPlayerExample.MainPage"
            xmlns:xcommon="clr-namespace:_340326_MediaPlayerExample"
            xmlns:telerik="http://schemas.telerik.com/2008/xaml/presentation" d:DesignHeight="1940" d:DesignWidth="1464"
            mc:Ignorable="d">
         
        <Grid>       
            <telerik:RadMediaPlayer x:Name="player" IsChaptersPanelPinned="True" IsVideoPanelPinned="True" SelectedIndex="0">
     
                <telerik:RadMediaItem Source="Wildlife.wmv" Header="Item 1">
                    <telerik:RadMediaChapter Position="00:00:10" Content="Chapter 1.1" />
                    <telerik:RadMediaChapter Position="00:00:15" Content="Chapter 1.2" />                             
                </telerik:RadMediaItem>
                <telerik:RadMediaItem Source="sample.mp4" Header="Item 2">
                    <telerik:RadMediaChapter Position="00:00:15" Content="Chapter 2.1" />
                    <telerik:RadMediaChapter Position="00:00:25" Content="Chapter 2.2" />
                    <telerik:RadMediaChapter Position="00:00:35" Content="Chapter 2.3" />
                    <telerik:RadMediaChapter Position="00:00:45" Content="Chapter 2.4" />
                    <telerik:RadMediaChapter Position="00:00:55" Content="Chapter 2.5" />               
                </telerik:RadMediaItem>
     
            </telerik:RadMediaPlayer>
     
        </Grid>
    </UserControl>
  5. Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 28 Nov 2011 Link to this post

    Hi Do,

    Thank you for getting back to us and sending the code snippet. It helped me reproduce the issue locally. It seems that the exception is raised when the RadMediaPlayer is resized and it is caused by the resizing logic of the ChaptersPanel. However, we will need more time to fully investigate it and fix it and this is why I logged it in our PITS where you can track its progress. We will do our best to fix this issue as soon as possible.

    I also updated your Telerik account for your report and for your cooperation on the matter.

    Kind regards,
    Tina Stancheva
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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