Problem while creating new stories?

6 posts, 0 answers
  1. Matthew Christian
    Matthew Christian avatar
    8 posts
    Member since:
    Apr 2010

    Posted 16 Aug 2010 Link to this post

    This seems to happen everytime i create a new story, 3 users are in Teampulse updating information when this occurs but we are not updating the "SAME" information.

    Someone else has updated the same information that you have attempted to modify.
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    Exception Type: System.Data.Services.Client.DataServiceRequestException
    Exception Message: An error occurred while processing this request.
       at System.Data.Services.Client.SaveResult.HandleBatchResponse()
       at System.Data.Services.Client.SaveResult.EndRequest()
       at System.Data.Services.Client.DataServiceContext.EndSaveChanges(IAsyncResult asyncResult)
       at TeamPulse.Client.Managers.ProjectManager.<>c__DisplayClassee.<>c__DisplayClassf0.<SaveProject>b__e9()
    (Inner Exception)
    Exception Type: System.Data.Services.Client.DataServiceClientException
    Exception Message: <?xml version="1.0" encoding="utf-8" standalone="yes"?>
    <error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
      <code></code>
      <message xml:lang="en-US">The etag value in the request header does not match with the current etag value of the object.</message>
    </error>
       at System.Data.Services.Client.SaveResult.<HandleBatchResponse>d__10.MoveNext()

     

  2. Missing user
    Missing user avatar

    Posted 17 Aug 2010 Link to this post

    Hi Matthew Christian,

    We have seen this issue internally, but it is rare and difficult to determine the exact cause. We are working hard to have it resolved for our next release. Does it still happen to you when you are the only person entering anything into TeamPulse? Does it happen when you create a new story? Or after you have changed something in the new story created (title, description, etc)? Are the others getting this error as well? Or are you the only one seeing it?

    Regards,
    Jesse Dyck
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Matthew Christian
    Matthew Christian avatar
    8 posts
    Member since:
    Apr 2010

    Posted 17 Aug 2010 Link to this post

    This happens both when i am the only user in and when there are multiple users in TeamPulse.  This occurs when i am creating a new story, Others were getting the error as well but for me more often.
  4. Missing user
    Missing user avatar

    Posted 18 Aug 2010 Link to this post

    Hello Matthew Christian,

    How often do you see the error? Is it all of the time or only every so often?

    Best wishes,
    Jesse Dyck
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Matthew Christian
    Matthew Christian avatar
    8 posts
    Member since:
    Apr 2010

    Posted 18 Aug 2010 Link to this post

    It was everytime i created a new story, but our hardware tech restarted the sql services and it started working alot better. Now it is only once in awhile.
  6. Ryan
    Admin
    Ryan avatar
    164 posts

    Posted 19 Aug 2010 Link to this post

    Hello Matthew Christian,

    Thanks for the information. It supports our current hypothesis. We are very close to fixing this issue and it should be solved in our next release.

    All the best,
    Ryan
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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