You need to tap and hold three fingers for one second until a popup appears that says "Downloading Package" - does this happen on your end. If not what is the behavior you observe and do you get any errors?
Please note that once Ion is installed on your iPad and you have launched your app in Ion, you no longer need to scan QR code for subsequent updates. The "three finger" update would get any changes you've made to the app.
Even better, if your iPad is connected to your development machine, you can see any changes you make to the application directly reflected on the iPad, should you use Graphite with LiveSync
i.e. you do not have to use the three finger refresh to get the new app package, when the device is connected to Icenium Graphite IDE.
If you continue to have problems, please elaborate on your setup and provide step by step instructions to reproduce the problem.
the Telerik team
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