problem in a hosted environment

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  1. mww
    mww avatar
    257 posts
    Member since:
    Sep 2012

    Posted 25 Jun 2010 Link to this post

    Ive developed a website that uses the FileUpload component.  On my local development machine, clicking the 'Select' button launches the file selection window and Im able to select a file and upload it.  In the hosted environment, nothing happens, no window appears and I get no error messages.  Is there anything I need to be aware of when deploying this to a hosted environment ?
  2. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 30 Jun 2010 Link to this post

    Hello mww,

    We are not aware of any server configurations that would affect the client-side behavior of RadUpload. Which is the version of IIS that you use? Are there any JavaScript errors on the page? Can you reproduce the issue on a sample project?

    Best wishes,
    Genady Sergeev
    the Telerik team
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  4. mww
    mww avatar
    257 posts
    Member since:
    Sep 2012

    Posted 01 Jul 2010 Link to this post

    well, the fileupload doesnt work in firefox, IE & chrome are ok though.
  5. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 02 Jul 2010 Link to this post

    Hello mww,

    In order to troubleshoot the problem that you experience we need some additional information regarding your scenario. Could you please answer to the queries listed in my previous replay? Also, which version of the controls do you use? It would be very helpful if you could paste here the markup of the page that fails to display the select file dialog.

    Greetings,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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