Problem downloading Control panel

4 posts, 0 answers
  1. Andy Green
    Andy Green avatar
    342 posts
    Member since:
    Aug 2008

    Posted 10 Dec 2015 Link to this post

    Hi

    When I click on the control panel download I'm being asked which program to open it with.

    Whats wrong? there is no file extension

    ANdy

  2. Alex Fidanov
    Admin
    Alex Fidanov avatar
    636 posts

    Posted 11 Dec 2015 Link to this post

    Hello Andy,

    Can you please give us more information on this issue. Where are you downloading the control panel from? Can you please send us a screenshot of the page and the link (hyperlink) that you are using.

    Regards,
    Alex Fidanov
    Telerik
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  4. Andy Green
    Andy Green avatar
    342 posts
    Member since:
    Aug 2008

    Posted 11 Dec 2015 in reply to Alex Fidanov Link to this post

    https://www.telerik.com/download-trial-file?pid=CP&lict=1

    I was able to install once I added the .exe extension.

     Andy

  5. Andrey
    Admin
    Andrey avatar
    244 posts

    Posted 21 Dec 2015 Link to this post

    To my regret, we had little luck when attempting to reproduce the issue.

    It would be much appreciated if you could help me on the following questions:
    - What browser are you currently using? Which exact version?
    - Could you try it using that browser's private/incognito mode to download the file?
    - Can you reproduce the issue using one of the other browsers available on your system?

    Looking forward to your reply,
    Andrey
    Telerik
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