Problem display PDF file: white pages

6 posts, 0 answers
  1. Seb
    Seb avatar
    10 posts
    Member since:
    Oct 2010

    Posted 07 Jun 2013 Link to this post

    Hi,

    I have a few problems when i try to display the pdf files of my company.
    For your information, those pdf files are based on HTML report, and converted to PDF with HIQPDF.

    First I used the 2013.1.220.1050 version of your DLL which don't display a lot of text content in my PDF. You can see that with
    "firstdisplayerror.png".

    You can use this url to see and download the used pdf file:

    http://services.coachlait.net/monitoring/File.aspx?filePath=fb6168da-48e8-11e1-8b17-16d64724019b%5ca64b4747-e5cb-43f1-9acd-b8c5aca6be4f%5c20130320%5cCoachlaitCellulesHTML_40225056_20130320.pdf

    Then I upgrade to the 2013.1.403.0 version of your DLL, now the number of pages is correct but those pages are completely
    white (in my project but also with your online demo).

    Best regards
  2. Alexander
    Admin
    Alexander avatar
    41 posts

    Posted 07 Jun 2013 Link to this post

    Hello Taymans,

    There was a known issue in RadPdfViewer causing this behavior, which we managed to fix. The fix will be available in the LIB uploaded right after the Q2 release.

    If you have further questions or some other concerns do not hesitate to contact us again.


    Regards,
    Alexander
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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  4. Edward
    Edward avatar
    45 posts
    Member since:
    Aug 2005

    Posted 18 Jun 2013 Link to this post

    Hi Alexander

    Is it already available?



  5. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 20 Jun 2013 Link to this post

    Hello Edward,

    The fix is actually available in the Q2 release. You can also verify that the document is rendered correctly in our online demo.

    Regards,
    Kammen
    Telerik

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  6. Kristof Van Cauwenberghe
    Kristof Van Cauwenberghe avatar
    9 posts
    Member since:
    Apr 2010

    Posted 03 Jul 2013 Link to this post

    Hi

    I using version 2013.2.701.1050 but i get the white pages,
    I copied the example code from the site and also there i have the same problem when loading a pdf.
    In the demo-site the pdf is show ok.

    i have the following dll's as references:

    Telerik.Windows.Controls.Data.dll
    Telerik.Windows.Controls.dll
    Telerik.Windows.Controls.Docking.dll
    Telerik.Windows.Controls.FixedDocumentViewers.dll
    Telerik.Windows.Controls.GridView.dll
    Telerik.Windows.Controls.Input.dll
    Telerik.Windows.Controls.Navigation.dll
    Telerik.Windows.Controls.ScheduleView.dll
    Telerik.Windows.Data.dll
    Telerik.Windows.Documents.Core.dll
    Telerik.Windows.Documents.Fixed.dll


    thanks

    Kristof
  7. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 08 Jul 2013 Link to this post

    Hello,

    It seems that you have missed to add a reference to theTelerik.Windows.Zip.dll. Often this can cause such behavior.

    Regards,
    Kammen
    Telerik
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