Print dialog box not finding the correct default printer

3 posts, 1 answers
  1. danparker276
    danparker276 avatar
    389 posts
    Member since:
    Aug 2010

    Posted 27 Jul 2011 Link to this post

    I'm using the command:
    RadRichTextBox1.Print("MyDocument", Telerik.Windows.Documents.UI.PrintMode.Native);

    When I print from my out of browser silverlight app on my computer it always selects the correct default printer.

    But at a client's site, when the print dialog comes up it selects the default printer, but it's not the user's default printer.

    If I open up IE and select print from a random HTML page, it selects the correct Default printer.

    Also, in the dialog box, if I try to change the default printer, nothing happens.

    It's like it sees the user for the oob application as a different user than who is logged into the computer.  Any suggestions on debugging this?
  2. Answer
    Vesko
    Admin
    Vesko avatar
    45 posts

    Posted 02 Aug 2011 Link to this post

    Hi Danparker276,

    Default printer settings are part of Windows and are common for all the application. Unfortunately we cannot control it. However if you set one printer to be a default for a Windows instance it should be one and the same for all of your applications, including Silverlight one.

    All the best,
    Vesko
    the Telerik team

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  4. danparker276
    danparker276 avatar
    389 posts
    Member since:
    Aug 2010

    Posted 02 Aug 2011 Link to this post

    Yeah, silverlight oob wouldn't have any control of that.  Must be the way they're running the sllauncher.exe
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