Print dialog box not finding the correct default printer

[danparker276]

I'm using the command:
RadRichTextBox1.Print("MyDocument", Telerik.Windows.Documents.UI.PrintMode.Native);

When I print from my out of browser silverlight app on my computer it always selects the correct default printer.

But at a client's site, when the print dialog comes up it selects the default printer, but it's not the user's default printer.

If I open up IE and select print from a random HTML page, it selects the correct Default printer.

Also, in the dialog box, if I try to change the default printer, nothing happens.

It's like it sees the user for the oob application as a different user than who is logged into the computer.  Any suggestions on debugging this?

[Vesko]

Hi Danparker276,

Default printer settings are part of Windows and are common for all the application. Unfortunately we cannot control it. However if you set one printer to be a default for a Windows instance it should be one and the same for all of your applications, including Silverlight one.

All the best,
Vesko
the Telerik team

[danparker276]

Yeah, silverlight oob wouldn't have any control of that.  Must be the way they're running the sllauncher.exe