Possible telerik bug

4 posts, 0 answers
  1. Casper
    Casper avatar
    4 posts
    Member since:
    Jul 2012

    Posted 10 Jul 2014 Link to this post

    Hi Telerik,

    I have recently seen my application crash a couple of times. Thought it was due to my code but i am not sure it is.

    The application logs exceptions and in my log i found what you see on the attached image.

    I have only seen this error on 1 machine and i think it happens when i am adding lineseries data to a graph.

    This machine has the following specs: Windows 7 Professional 64 bit, 4 GBRAM and Intel Core 2 Duo U9600 1.6GHz.

    Please tell me if there is more you need to know :)

    Best regards,
    Jeppe
  2. Petar Marchev
    Admin
    Petar Marchev avatar
    968 posts

    Posted 14 Jul 2014 Link to this post

    Hello Casper,

    Internally the chart uses decimal for a bigger precision. It is possible that the data you are plotting requires a number that does not fit in a double and the cast fails. However, we cannot confirm that based on the stack trace. Perhaps if you can isolate the problem in a small project and send it to us for investigation, we can look for a way to work this out.

    Regards,
    Petar Marchev
    Telerik
     
    Check out Telerik Analytics, the service which allows developers to discover app usage patterns, analyze user data, log exceptions, solve problems and profile application performance at run time. Watch the videos and start improving your app based on facts, not hunches.
     
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  4. Casper
    Casper avatar
    4 posts
    Member since:
    Jul 2012

    Posted 15 Jul 2014 in reply to Petar Marchev Link to this post

    Hi Petar,

    As this problem occurs very rarely and is only seen on one machine i will wait a bit by creating a test project. If i can find a way to reproduce the problem or if it starts occurring more frequently then i will start further investigation by creating a small project for you to investigate.

    Thanks for the explanation and help! :)
  5. Petar Marchev
    Admin
    Petar Marchev avatar
    968 posts

    Posted 15 Jul 2014 Link to this post

    Hi Casper,

    Thank you for understanding. This thread will automatically be marked as closed, but whenever you need to you can simply send us the project and it will automatically get reopened.

    Regards,
    Petar Marchev
    Telerik
     
    Check out Telerik Analytics, the service which allows developers to discover app usage patterns, analyze user data, log exceptions, solve problems and profile application performance at run time. Watch the videos and start improving your app based on facts, not hunches.
     
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